Murdock Acura

The staff were friendly, helpful, and there was no pressure to buy. Alex went the extra mile and showing us the features of the car. pressure to buy. Alex went the extra mile and showing us the features of the car. More

First off I bought with them years ago and because it changed owners I now lost my free oil changes when k bought my lease out. On top of that I have an 839 credit score and was told I could go through changed owners I now lost my free oil changes when k bought my lease out. On top of that I have an 839 credit score and was told I could go through a certain credit Union but ended up paying a higher interest rate. I wasn’t told until the papers were right on from on me. I could have gotten a better rate at my credit union, especially with an 839 credit score! I know a thing about dealer reserve and this was shady. We are selling our home and planning to pay off the car for our new home and we were told we get penalized to pay it off early, which now puts our home purchase in jeopardy. We used to be kayak customers here but now we will take our business elsewhere. More

Easy transaction and clear communication. Alex Wilkinson was great to work with. Vehicle was tinted/Paint Protection and ready to go for pickup, just as requested. Alex Wilkinson was great to work with. Vehicle was tinted/Paint Protection and ready to go for pickup, just as requested. More

I had a warm welcome, the waiting area is adequate and the overall quality of the service was good. I noticed my vehicle was parked outside and after 20 minutes or so initiated dialogue with the service t the overall quality of the service was good. I noticed my vehicle was parked outside and after 20 minutes or so initiated dialogue with the service team to get me checked out More

It was a great experience It was a great experience this time. Will be back again for service. time. Will be back again for service. More

Service has gone downhill since the take over. The service now feels more 'gimmicky' and sales oriented instead of just service oriented. I had a text to sell may car to the dealership before I ev The service now feels more 'gimmicky' and sales oriented instead of just service oriented. I had a text to sell may car to the dealership before I even could fully explain the work I needed done. Dana was nice but very slow and not very knowledgeable. More

The whole experience was great. Delilah was very friendly and helpful. The service was done quickly. Very happy with all that happened. Delilah was very friendly and helpful. The service was done quickly. Very happy with all that happened. More

For a Saturday, it seemed understaffed. Alan did a great job helping and was the bright spot about the visit. Biggest disappointment was the extra 2.5% charge for using a credit card. Just Alan did a great job helping and was the bright spot about the visit. Biggest disappointment was the extra 2.5% charge for using a credit card. Just build that into the price of the service. That cheapened the experience. More

The dealership was full of kind people ready to help me with any questions I had about their vehicles and made the buying experience stress free. with any questions I had about their vehicles and made the buying experience stress free. More

Amazing work, once again! Taking care of all the Integra Fleet! We think it's great that Acura cares so much about how things are going! Taking care of all the Integra Fleet! We think it's great that Acura cares so much about how things are going! More