Murdock Chevrolet Inc

I purchased my truck here and use them for all service related issues. They are fair and responsive. They answer questions well too. Especially when you have a concern. related issues. They are fair and responsive. They answer questions well too. Especially when you have a concern. More

If I could give Zero stars that's what this business deserves.I cannot wrap my head around the fact that a reputable business would take advantage of an elderly, grieving, woman. They swindled my 80 yea deserves.I cannot wrap my head around the fact that a reputable business would take advantage of an elderly, grieving, woman. They swindled my 80 year old mother out of more than $20,000. How does it make sense to trade in 2 vehicles both in excellent condition, less than 5 years old, and very low mileage, for a car with obvious body damage, older than 5 years, and with a mileage of 79k. She even tried to undo the transaction in less than 24 hours and all they could do was basically say sorry what's done is done. She ended up getting an older car, with very high mileage, and obvious body damage. Not to mention the fact that it is difficult for her to get in and out of it. She returned home with this car continuing to feel humiliated, upset, stressed, angry, and tearful. More

Preston K worked long and hard and likely too late into the night twice to address our concerns and questions regarding an electric vehicle. the night twice to address our concerns and questions regarding an electric vehicle. More

If value you and your family's personal safety, DO NOT buy from this dealership. If I could give "negative stars," I absolutely would. I bought a used car from Murdock Chevrolet in 2022 and although it wa buy from this dealership. If I could give "negative stars," I absolutely would. I bought a used car from Murdock Chevrolet in 2022 and although it was absolutely my fault for purchasing a vehicle without seeing it in person, the saleswoman lied extensively about the vehicle I purchased. Of course, this is unfortunately to be expected with used car salespeople, but this is so bad, it's truly a safety concern. When the saleswoman said "everything works on the vehicle, it was a guys daily driver and he just needed something bigger," this was a complete lie. When I first purchased it, I spend hours and $100s of dollars replacing broken headlights, taillights, and even blinkers that didn't work. It also doesn't even have a proper emergency hand brake and I never would have purchased it if I saw it in person, which again, is my fault but you expect to be able to have some sort of trust of people when you spend $1000s on a used car. Unfortunately, since this dealership in Utah and I live in Colorado, I was not protected by the "Lemon Law" which I would have immediately would have returned the vehicle under that and got my money back or had the vehicle fixed if the dealership was in Colorado. The worst part is even I if I saw the vehicle in person, I would have not been able to identify the major safety issues. I recently had my mechanic take a deeper look into the engine bay and there was DUCT TAPE holding together multiple important parts in the engine. My mechanic said "I can't believe they sold this car to you like this. It's got to be the worse car I've ever seen sold by a dealership. You're lucky you didn't drive it much or else you could have been seriously injured with these components being held together by duct tape. I could see this coming from a "shady private person," but it's shocking you bought this from a dealership. I hope you didn't pay much for it." I would NOT RECCOMEND buying from this dealership as they clearly do not mind putting customers safety at risk at long as they make a sale. This is only the "tip of the iceberg" with this vehicle, and it would be a novel if I wrote everything that's wrong with it including extreme safety concerns with the engine (Parts missing, air intake/flow system held together by duct tape, clutch parts completely missing, emergency break completely broken, windshield cracked in multiple areas, windows don't work just to name a few, there are SO MANY more). I would be absolutely embarrassed to be an employee or owner of this dealership being okay with putting people's safety at risk just to make some money while being completely DISHONEST with customers. I truly hope this doesn't happen to anyone else as I was lucky enough to catch these things before something terrible happened to me or my family who obviously would ride with me. I'm not even comfortable doing that with this vehicle at this point until I can spend even more $1000s getting it safe to drive. It should go without saying that a dealership that's okay with selling a vehicle with multiple parts ducts taped in the engine (and all over the vehicle too) should probably not be utilized by anyone if you value you and your family's personal safety. I am truly in shock and how extensive the saleswoman lied and the absolute poor condition this vehicle is in. I'm more shocked when things work correctly on this car than when they don't which shows the extremely poor of shape it's in. I guess you can't trust anyone these days which unfortunately is my fault. Do yourself a favor and stay clear of this place to avoid a headache like I did and continue to go through with this vehicle purchased from Murdock Chevrolet. There are plenty of other reputable and honest dealerships that I would recommend before Murdock Chevrolet. More

The best costumer service, great dealer, good service, fast service. I love this place thank you fast service. I love this place thank you More

I was greeted immediately upon arrival. The service advisor was polite and friendly. Service completed in less than an hour The service advisor was polite and friendly. Service completed in less than an hour More

Murdock Chevrolet never fails to deliver on their customer service for me! Quick and painless oil change! Travis is THE MAN!!! customer service for me! Quick and painless oil change! Travis is THE MAN!!! More

This review is for the service department. I had a terrible experience with a problem on my Suburban. It was intermittent and the service department at Murdock seemed to have no interest in tr I had a terrible experience with a problem on my Suburban. It was intermittent and the service department at Murdock seemed to have no interest in troubleshooting it. Instead, they tried to gaslight me into believing that it is normal for car batteries to die if the car sits for two days. When I picked the car up, I had at least 5 fewer gallons of gas and my headlights no longer work (I suspect related to the battery issue). Frustrated that something that worked before my service appointment was no longer working, and suspecting that it was related to the minimal troubleshooting they did, I set up an additional appointment. Because the headlights not working is a "separate issue", they want an additional diagnosis fee. I found Mark Ith in particular condescending and less helpful than anyone I've ever interacted with. I came to Murdock because I expected them to have the best trained, most professional service staff. I returned when the issue wasn't resolved because I was promised that even though my issue was intermittent, they would continue to diagnose until they found the problem. What I found was a group motivated to get me to go away by any means necessary, including deception. The experience will keep me from going to Murdock for any future need, and has soured my perception of GM service at large. More