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Murdock Chevrolet Inc
Woods Cross, UT
373 Reviews
At Murdock Chevrolet, serving Salt Lake City, Ogden UT, West Valley City and Woods Cross, we don't just sell new Chevrolet models such as the Silverado 1500, Cruze, Tahoe, Malibu and Equinox...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Chevrolet service. Rather, at Murdock Chevrolet, we take the time to get to know each and every driver we meet. It doesn't matter if you're from Ogden UT, West Valley City or Woods Cross; we get to know your driving style, needs, desires and maintenance habits.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 373 reviews
April 19, 2022
Murdock Chevrolet in Woods Cross, just sold us our second vehicle, they are a great dealership to work with. I wanted to let Tegan, our sales person, know that we really appreciated his time, support and ho vehicle, they are a great dealership to work with. I wanted to let Tegan, our sales person, know that we really appreciated his time, support and honesty while we decided on “Ruby” my new Red Silverado. Thanks again Murdock and Tegan for another great experience. The Hatches More
by Teamhatch1
Employees Worked With
Tegan
January 15, 2022
Great experience! They worked with me over a period of a week and a half, to help me find the right fit my needs. Courteous not pushy. Love working with these guys. week and a half, to help me find the right fit my needs. Courteous not pushy. Love working with these guys. More
by 1streetcurtis
Employees Worked With
Arturo , Steve Hopkins, James Workman
December 08, 2021
We purchased a used vehicle from the Murdock Chevrolet at Woods Cross. The vehicle was a 1996 Ford, so future mechanical issues were expected. The salesman was great to work with and kept us in the loop on t Woods Cross. The vehicle was a 1996 Ford, so future mechanical issues were expected. The salesman was great to work with and kept us in the loop on the application process. We asked about current mechanical issues and were assured that the vehicle was very mechanically sound, and that the service department had gone through the truck. We live approximately 4 hours from this dealership, and clarified that we could drive the truck home with no issues. We picked the truck up that evening, looked it over and underneath for any obvious staining on the ground. The truck started right up and sounded like it was running well. After driving just a few exits, the truck started to overheat. We pulled over at a gas station, and the vehicle was out of coolant. We replaced this, and it dumped out the bottom of the truck as quickly as we could fill it. We had to stop at every gas station on the way back to re-fill the coolant, and less than 2 hours into our drive, the clutch on the truck went out. We had to leave the truck 2 hours away from home on the side of the interstate because it was no longer drivable. We contacted the dealership and (in not exact terms) were basically told that we bought the truck as-is and it was our issue now. The salesman did offer to have the service department call us to explain that they did go through the vehicle. Someone with the service department called us, and stated they "are only required to do a safety check", and that the vehicle was not mechanically looked at. They checked the lights, and the seatbelts, and rolled it to the lot for sale. My husband asked him if the felt like brake fluid, coolant, and other fluids could possibly be a safety issue, and was told "no." To note, all fluids on this truck were completely empty. After speaking with the salesman again, I informed him that we bought the truck with the information that the service department had looked through it mechanically and found no issues. He stated that that was his misunderstanding and would see what he could do to resolve it. I received an email back stating that he spoke with his manager, Nancy, and there was nothing further they could do for us. So far, we are 3 days into owning this truck, driven less than 120 miles, and have put over $1,000 into it, with another expected $2,000-$4,000. So far, the clutch, water pump, and injectors need to be replaced. We anticipated future issues with this truck, as it is an older vehicle. However, we signed the paperwork with the assumption that the service department had gone through it and did not find any major mechanical issues. We were mislead and lied to, and unfortunately, this will be at our own expense. Our issues were not directly with the salesman, as it was clearly a misunderstanding between the service department and the sales department. However, the lack of care, compassion, or trying to make things right with us has been astounding. Will never purchase a vehicle from Murdocks again, and will also advise all of our friends not to. More
by Ashley
Employees Worked With
Sales and service
