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Murdock Hyundai Lindon
Lindon, UT
1,965 Reviews
Murdock Auto Group started in 1982 with the opening of our Murdock Chevrolet store in Bountiful Utah. In 2005 with the purchase of our first Hyundai dealership in Orem, Utah , Murdock Hyundai began. In 2006 we purchased our Logan dealership and in 2008 we bought the Salt Lake City store . For our Hyundai dealerships our goal was simple, have a Murdock Hyundai in every neighborhood. Now we want more, we want a Murdock Hyundai in every driveway. Come in and meet our highly trained staff and our certified service technicians and see how easy it is to put a Murdock Hyundai in your driveway and then to keep it running a peak performance.
Now with three generations of Murdocks involved in our Hyundai stores, we still have the family values we started with. Our business success comes from placing the customer first and fulfilling the Murdock motto, "Where U-R the Heart of Our Business".
Of course the vehicles don't hurt either. Murdock Hyundai sells a host of new and pre-owned Hyundai vehicles including the Accent, Elantra, Sonata, Azera, and Genesis (sedan and coupe). You'll also find pre-owned vehicles from other manufacturers including General Motors, Ford, Chrysler, Honda, Toyota, Mazda, Subaru, Dodge, Lexus, Mercedes Benz, Nissan, Infinity, Range Rover, Kia, and more.
Once you find the car of your dreams, the team at Murdock Hyundai will do everything under the sun to make it yours on terms that are affordable to you. A number of great financing options as well as the innovative "3 Days 'No Questions' Exchange" program go the extra mile in making sure that not only the car but also the deal is right for you. Add in the best warranty in the business, Hyundai's 10 year/100,000 mile Powertrain Warranty, and you've got optimum conditions in which to purchase a vehicle. It's this kind of personal attention and consideration that is rare in the automotive industry, and that makes Murdock customers return when it's time to buy or lease again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
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December 24, 2013
"Your no regrets dealer" is the motto of Murdock Hyundai of Lindon, and I do regret going here. Here is a much abbreviated version of my story. I live in Kansas and saw a vehicle this dea Murdock Hyundai of Lindon, and I do regret going here. Here is a much abbreviated version of my story. I live in Kansas and saw a vehicle this dealer was selling, so I contacted the dealer and spoke with Eric Adams. Because my journey was over 1000 miles, I paid for it to be checked out before I flew out to pick it up. I specifically mentioned the engine, transmission, and drivetrain to be checked closely and made it known that I had a long journey home of over 1000 miles. All the issues they found were cosmetic, so I went ahead and bought it in spite of the $300 paperwork fee that was not included in the total they gave me before coming out (which they did not honor), and the empty tank of gas. Eric Adams addressed these two issues with, "We have to make money somehow." Less than 50 miles away from the dealer, the vehicle ground to a halt. The transmission was toast. Before I called a tow truck or repair facility, I called Murdock to see if they could help. I never suggested that I return it or have them pay to fix it. I simply told them the story and said, "Can you help me in any way?" Eric Adams said, no. I asked if I could pay out of pocket to have a tow to their place and pay them to check it out. Eric responded, "No. Please don't come back. There is nothing we can do for you." After talking with three other managers and Paul Tew, the general manager, I received many suggestions (of which none included them helping even find a towing company, repair facility, or hotel to get me off the side of the road). My favorite suggestion is when a manager stated that I should rent a U-Haul and tow it back to Kansas and fix it myself. With no option but fix it, I had it towed to a transmission repair facility. It cost $2,727.12 for the transmission, $134.08 for two nights at a hotel, and $165.00 to get it towed. After the repair, I drove back to the dealer and confronted Eric Adams and others with the $2,727.12 bill and the transmission parts in my hand, asking if there is any way they could help. I would have been happy if they would have helped with the hotel or tow cost, but Paul Tew responded with, "Do you want me to make this a charity case?" He spoke with me for less than two minutes before coming to the conclusion that he could do nothing. I followed up with letters and phone calls, but my letters received no replies and my favorite response from a manager over the phone was, "We shouldn't have even let you have us check it out before you flew out." Other responses generally pushed the blame on me for buying the vehicle at such a discount. Because of this I have discouraged several people (including my own mother) from buying a Hyundai. "Your no regrets dealer." I regret it. More
by MurdockSucks
Employees Worked With
Paul Tew, Eric Adams
December 20, 2013
My experience buying a car at Murdock was over all pretty great. I am happy with the car I purchased. There was a lot of down time of just waiting but Ryan's hot chocolate made to perfection and my amazing n great. I am happy with the car I purchased. There was a lot of down time of just waiting but Ryan's hot chocolate made to perfection and my amazing new car was worth the few hours I spent there. More
by Jenessaleigh
Employees Worked With
Cameron Wernig
December 20, 2013
We had an amazing experience at Murdock Hyundai. Lynn was incredible and he helped us find exactly what we were looking for at a price that we could afford. It was our first car buying experience and he defi incredible and he helped us find exactly what we were looking for at a price that we could afford. It was our first car buying experience and he definitely made it worth remembering. More
by dylkelsbit
December 19, 2013
Andrew was great to work with. He was friendly, helpful, and clear. We never felt cheated or confused, but rather he was always willing to answer our questions and help. He wasn't pushy, but was honest and and clear. We never felt cheated or confused, but rather he was always willing to answer our questions and help. He wasn't pushy, but was honest and sincere. We're very grateful for all he has done for us. More
by tct87
Employees Worked With
Michael Dillenbeck
December 18, 2013
This is the second car we have bought from Murdock, Joe has helped us both times with the purchases he is very friendly honest and is there to help us get the best deal. He is also great at answering all y has helped us both times with the purchases he is very friendly honest and is there to help us get the best deal. He is also great at answering all your questions and explaining all how everything on the car works once he gets you in the car he follows up to make sure that the car is everything that you expected and to see if you have questions about anything on the car. Joe is great to work with I'm sure I will buy my next car from through him from Murdock More
by rkphelps
Employees Worked With
Joe Macedone
December 17, 2013
This was my first time ever purchasing a vehicle and Andrew was ver patient along with the rest of the staff. They helped me understand everything I needed to and I'm so excited to be the proud owner o Andrew was ver patient along with the rest of the staff. They helped me understand everything I needed to and I'm so excited to be the proud owner of a Hyundai elantra!! I love my car and the people who helped me get it! More
by Kkimber2
December 16, 2013
I visited this dealership in a span of two days, both days test driving vehicles. The salesman that I was with was very helpful and willing to let me drive the vehicles that I had an interest in. They days test driving vehicles. The salesman that I was with was very helpful and willing to let me drive the vehicles that I had an interest in. They weren't pushy in trying to get me into a vehicle that I didn't want, which I have had at other dealerships. I ended up purchasing a used 2006 BMW 325i on the second day. The salesman knew from the first day that I was interested in this vehicle, but due to time restraints I wasn't able to drive it until the second day. Because of this fact, the salesman actually helped keep the car around until I was able to put it through the ropes, and I am extremely glad that he did this for me, since this is the vehicle that I ended up getting. The dealership was able to offer me an extended 100,000 mile warranty on the drive line, which I wasn't expecting. After I took the vehicle home for a couple days I ended up finding a few things wrong with the vehicle, such as a headlight wrongly installed by the previous owner, the windshield wiper arms were at the wrong angle from a previous mechanic as well, and the door handle was sticking. These few things I was able to correct myself, no big deal. I also found that some of the Valve Cover bolts had broken, resulting in a substantial oil leak. I went back to the dealer early Monday morning, asking if this could be fixed under my warranty. I was told by a manager that my warranty wouldn't cover this type of fix, but out of concern for me, their customer, they decided that they would be willing to do the repairs at no cost to me. This I extremely appreciated. I also opted to have an oil change at the same time since they were going to be draining the oil anyways. The dealership also replaced a turn signal bulb that had gone out previously before I purchased. Overall, I would say that this dealership, Murdock Hyundai of Lindon, went above and beyond for this customer. More
by michaelturner7374480
Employees Worked With
Dewey Houston
December 16, 2013
I found the 2012 Chevy Traverse online at Murdock in Lindon. It was exactly what I was looking for and at the perfect price. I spoke to Derick on the phone and gave him a deposit to hold it until we cou Lindon. It was exactly what I was looking for and at the perfect price. I spoke to Derick on the phone and gave him a deposit to hold it until we could get to the dealership (we live over 2 hours away). When we got to the dealership almost a week later, they had the Traverse ready to go. Both Derick and Jason were very friendly and answered all our questions. We didn't feel pressured by anyone. We already had our financing arranged, so all the paperwork went smoothly and quickly. It was the least stressful car buying experience we have ever had. Definitely recommend Murdock Hyundai of Lindon! More
by MarNae
Employees Worked With
Derick Thorn, Jason Stites, Hyrum Christensen
December 15, 2013
I was skeptical at best when I walked into the dealership. I had spoken with Jim on the phone previously and I wasn't quite sure what to expect. I had a somewhat poor experience at another deale dealership. I had spoken with Jim on the phone previously and I wasn't quite sure what to expect. I had a somewhat poor experience at another dealership in the area, so I honestly wasn't looking forward to the experience. Jim couldn't have done more to exceed my expectations. He was friendly and helpful and I felt absolutely no pressure to buy at any time. He clearly helped me understand the differences / positives / negatives of lease vs. buy and always respected my views. Jim was also very courteous of my schedule and was willing to meet with me when it was convenient for my schedule. I couldn't have been more satisfied with the experience and would happily recommend Murdock Hyundai and Jim Engle especially to anyone looking to buy a new or used Hyundai. More
by bradybroadbent
December 14, 2013
This was the best buying experience I have ever had in a dealership. I was so impressed with the comfort and ease in the process, I was also impressed with the upfront honest. I will definitely recommend De dealership. I was so impressed with the comfort and ease in the process, I was also impressed with the upfront honest. I will definitely recommend Derick Thorn and Murdock Hyundai to my friends. More
by jhowardracerx
Employees Worked With
Derick Thorn
