Murdock Hyundai Lindon

All of the staff was very friendly. I was hesitant to buy from a dealership because of bad experiences in the past. Ryan did a really great job of explaining everything and he wasn't pushy at all. He made me from a dealership because of bad experiences in the past. Ryan did a really great job of explaining everything and he wasn't pushy at all. He made me feel like he really cared about taking care of my family. More

From the first moment I entered into the Murdock Hyundai store in Lindon, I was immediately greeted and helped with my car search. I already knew kind of what I wanted and my salesman Cameron was more than store in Lindon, I was immediately greeted and helped with my car search. I already knew kind of what I wanted and my salesman Cameron was more than willing to get me right into a car to test drive and tell me all about the car. I really appreciated his willingness to answer all of my questions and help me get into the car that has been the PERFECT fit for me according to price an d More

Lynn was a great person to work with, not only was he friendly and professional, but he was real. It was apparent that the way he treated me is how he would treat anyone. He never came across as fake or friendly and professional, but he was real. It was apparent that the way he treated me is how he would treat anyone. He never came across as fake or pretentious. More

Joe was very, very helpful and went the extra mile to help me find the right vehicle. I was referred to this dealership and to Joe by my son-in-law. . I will recommend your dealership and also Joe to ot help me find the right vehicle. I was referred to this dealership and to Joe by my son-in-law. . I will recommend your dealership and also Joe to others when I get a chance. Thank you. More

Even though I came here to purchase a used trade-in vehicle, Ryan still treated us with first-class service and was extremely friendly and helpful during the whole process. Great help, great service, g vehicle, Ryan still treated us with first-class service and was extremely friendly and helpful during the whole process. Great help, great service, great employees! More

"Your no regrets dealer" is the motto of Murdock Hyundai of Lindon, and I do regret going here. Here is a much abbreviated version of my story. I live in Kansas and saw a vehicle this dea Murdock Hyundai of Lindon, and I do regret going here. Here is a much abbreviated version of my story. I live in Kansas and saw a vehicle this dealer was selling, so I contacted the dealer and spoke with Eric Adams. Because my journey was over 1000 miles, I paid for it to be checked out before I flew out to pick it up. I specifically mentioned the engine, transmission, and drivetrain to be checked closely and made it known that I had a long journey home of over 1000 miles. All the issues they found were cosmetic, so I went ahead and bought it in spite of the $300 paperwork fee that was not included in the total they gave me before coming out (which they did not honor), and the empty tank of gas. Eric Adams addressed these two issues with, "We have to make money somehow." Less than 50 miles away from the dealer, the vehicle ground to a halt. The transmission was toast. Before I called a tow truck or repair facility, I called Murdock to see if they could help. I never suggested that I return it or have them pay to fix it. I simply told them the story and said, "Can you help me in any way?" Eric Adams said, no. I asked if I could pay out of pocket to have a tow to their place and pay them to check it out. Eric responded, "No. Please don't come back. There is nothing we can do for you." After talking with three other managers and Paul Tew, the general manager, I received many suggestions (of which none included them helping even find a towing company, repair facility, or hotel to get me off the side of the road). My favorite suggestion is when a manager stated that I should rent a U-Haul and tow it back to Kansas and fix it myself. With no option but fix it, I had it towed to a transmission repair facility. It cost $2,727.12 for the transmission, $134.08 for two nights at a hotel, and $165.00 to get it towed. After the repair, I drove back to the dealer and confronted Eric Adams and others with the $2,727.12 bill and the transmission parts in my hand, asking if there is any way they could help. I would have been happy if they would have helped with the hotel or tow cost, but Paul Tew responded with, "Do you want me to make this a charity case?" He spoke with me for less than two minutes before coming to the conclusion that he could do nothing. I followed up with letters and phone calls, but my letters received no replies and my favorite response from a manager over the phone was, "We shouldn't have even let you have us check it out before you flew out." Other responses generally pushed the blame on me for buying the vehicle at such a discount. Because of this I have discouraged several people (including my own mother) from buying a Hyundai. "Your no regrets dealer." I regret it. More