Murdock Hyundai Lindon

We love our car! We bought a Hyundai Santa Fe Sport and we are stingy buyers so we weren't going to buy something unless it was the best deal around and they did that We bought a Hyundai Santa Fe Sport and we are stingy buyers so we weren't going to buy something unless it was the best deal around and they did that for us. Not only that but most of our buying experience didn't feel like a car salesman experience like so many other places we have been. Every time we go it seems like they giving away something free. The drinks are way better than anywhere else and they are not too pushy. You should try these guys More

Crooked Manager Swindles Money I brought my car in to the Lindon Murdoch Hyundai to get a part for a code that i had scanned and researched myself. After getting the part and replac I brought my car in to the Lindon Murdoch Hyundai to get a part for a code that i had scanned and researched myself. After getting the part and replacing it, the code P0449 was still there. I brought it back and had them diagnose the code for $60, they said they guarantee their diagnosis is correct and they can scan much deeper than my code reader at home. They came back saying I needed an evap canister air filter replaced so I bought the part and replaced it myself. Thinking everything was great I took it out on the freeway and heading up to Salt Lake and my car went into limp mode on the freeway (can't go +20 MPH) and the check engine light came back on. Thankfully I was close enough to Murdock Hyundai I drove it back and explained the situation to them. They recommended I get another $60 diagnosis to see what was going on. They came back saying I needed another $500 in parts and labor. I was also told by the manager the original two parts I replaced had nothing to do with the original problem. Apparently the $60 guaranteed diagnosis that is so great didn't describe the problem very well. In addition to my conversations with the manager talking about the issues he was inconsiderate and was not very willing to be helpful. It was like pulling teeth to get refunded for the $60 diagnosis that diagnosed something completely irrelevant, until I suggested talking to his manager Blake. If you go in this place blindly expect to get swindled out of your money and spend $1,000 replacing parts for a $100 problem. More

Thumbs up to Adam Creager I was impressed with how patient Adam was with me. Ever since I bought my 2013 Santa Fe Sport I have been SO impressed with the car, service and how f I was impressed with how patient Adam was with me. Ever since I bought my 2013 Santa Fe Sport I have been SO impressed with the car, service and how friendly and helpful everyone is. I knew I would return to get my next car there. Thanks More

I feel welcome every time I go even if I am not buying a car We purchased a Santa Fe and have been helped every I go in and have a question on how to operate something I don't understand or I need a free wash. We purchased a Santa Fe and have been helped every I go in and have a question on how to operate something I don't understand or I need a free wash. I am treated with respect and the service is exceptional whether the person sold me the car or it is another sales person who helps me. I feel at hope and like an appreciated client. More

Great Service I have bought two cars from Hyundai within the last few months. I had excellent service both times. The second time, I wasn't in there for long due to I have bought two cars from Hyundai within the last few months. I had excellent service both times. The second time, I wasn't in there for long due to the fact Kacey knew exactly what car I wanted and he was able to get it for me fairly quick. More

It’s not about just selling a car! Most times when I would go into a car dealership, I could tell that the salesman was going to say and do anything to sell me a car. You know, superfic Most times when I would go into a car dealership, I could tell that the salesman was going to say and do anything to sell me a car. You know, superficially friendly, etc. Not so with Kasey at Murdock Hyundai. Kasey was very low key, listened to my story, showed sincere interest in my wants and needs, no pressure at all. A qenuine “people person”! And the relationship continues even after the sale. He is readily available to his clients. A pleasure to work with! As were the GM Mike and Finance man, Michael....accommodating, professional, efficient. No regrets for sure! More

Home run! Murdock Hyundai in Lindon had a great selection available to choose from. We didn’t feel pressured in any way to make decisions or to hurry. The g Murdock Hyundai in Lindon had a great selection available to choose from. We didn’t feel pressured in any way to make decisions or to hurry. The gentleman helping us knocked it out of the park & was very helpful and knowledgeable and covered all the bases. The whole process went very smoothly. We will recommend them to our friends. More

Scare tactics and uninformed employees I purchased my vehicle here, the salesman was friendly and kind, but not very straightforward. Personally, i liked him a lot, but professionally i am I purchased my vehicle here, the salesman was friendly and kind, but not very straightforward. Personally, i liked him a lot, but professionally i am not a fan of the shadiness of the sales department there. They sold me a used vehicle, which i can acknowledge with used vehicles there is always a risk of it being a dud. I asked him several times if they would cover mechanical problems with the warranties i bought and what not and he assured me, as it was my first car purchase it would me taken care of and i had nothing to worry about. I purchased the 5 year service plan, and the service department is where my main issue is. Every time i would come in, always alone as i am a single female, the gentlemen in the service drive was constantly try to scare me into bigger services. Every single service person i dealt with was pressuring me into unnecessary services. i had a 3rd party check the suggestions and most of the time they told me they were unnecessary. Flash forward a couple of months and i get a warranty enhancement notice for the Air bag light that had been on in my vehicle. This one was abnormal though because it stated IN THE OFFICIAL NOTICE, that if the issue was found to not be the springs(i think that's what it said was causing the air bag light on) i WOULD NOT BE CHARGED FOR DIAG. The first time i brought it in for this warranty enhancement i had made an appointment 2 weeks in advance and they told me to bring it in at 6pm and they assured me it would be done. 3 hours later they call me and tell me none of the scheduled work had been done and all they had gotten done was a car wash(which, they didn't even rinse the soap off so that was a blatant lie.) I come back to pick up my car, a week later i call to make ANOTHER appointment, i bring it in at 7 am and when i get there i bring the official notice and explain the situation to the service adviser,He attempted to throw my notice away and repeatedly told me i would have to pay a diagnostic fee. I showed him the notice and he would not budge on his stance. after leaving i called and demanded i talk to a manager. Once on the phone all he did was put in my VIN number and he saw the disclaimer about this particular notice. So my frustration is that your employees don't do their job properly, all of my frustration and driving too and from your dealership could have been avoided had your service team done the bare minimum of their job. Although i appreciate the manager clarifying, i had him on speaker phone because i have a hard time hearing things and my dad who was on the title of the car as well was there and as the manager was talking he said something and my dad made a comment about it and the manager, very childishly said "oh so we're on speaker phone now?" When i brought my car in for the THIRD time, even after speaking to the manager and getting it cleared up, i get there and they tell me they didn't have the parts in stock to do it. So this east warranty enhancement too FOUR visits and 3 months of my time when it should've been done the first time. But wait, there's more! My engine went out just barely over 100,000 miles. I took it to a different dealership to get it fixed and they determined it had been an ongoing problem prior to the warranty expiring. The manager of the dealership had to call them to try to get them to work with us and they would not budge. I ended up having to replace my whole engine, which cost a couple thousand dollars. I ended up trading my car in and got a new one. I hate to leave a bad review but time and time again this dealership disappointed me when i wanted so badly to have a good experience with them I will never own a Hyundai again after these awful experiences. More

Always a great deal! This is our 4th Hyundai and we have been so happy with each one! The best place to get one is Murdock Hyundai of Lindon and Adam Creager was awesome t This is our 4th Hyundai and we have been so happy with each one! The best place to get one is Murdock Hyundai of Lindon and Adam Creager was awesome to work with! More