Murdock Hyundai Lindon

My initial experience with this dealership was positive, but a mistake was made and I haven't been very satisfied with how the mistake was handled. but a mistake was made and I haven't been very satisfied with how the mistake was handled. More

A few years ago we had a mediocre experience Murdock Hyundai and so we were hesitant to go back in. We decided to because they were offering a great deal on a Santa Fe we wanted. We started looking arou Hyundai and so we were hesitant to go back in. We decided to because they were offering a great deal on a Santa Fe we wanted. We started looking around and Tyler Robinson came out to help us find what we were looking for. He did help us find it and also showed us another Santa Fe that he thought we might like. He was right - we did it like it and we ended up buying the one that he had shown us. In the Santa Fe that had drawn us in, he pointed out a little paint touch-up on the bumper that my wife and I hadn't seen; it was a real integrity move that really let us know he wasn't just going to sell us any old crappy car. We really hate pushy salesmen, and so we were really grateful to work with Tyler. We decided to leave so that we could think about it a little bit, and he just let us go. After we went home and looked up the car on KBB, we figured out it was priced way below book value; we were getting a certified pre-owned for the private party price. It was a great deal! So we went back to the dealership and Tyler was there to help us and get us all squared away. It took longer than normal for them to clean out the car and put gas in it, but they were really apologetic about that. Paul (the manager) came over to check on us and he threw in an extra mat that we had been looking at because we had to wait. It was a great experience, and we were really happy to work with them. We highly recommend this dealership. It isn't like the bad experiences you've had at Larry H Miller (where I bought my jeep a few years ago). If you hate high-pressure salesmen, ask for Tyler. He is really friendly and does a great job showing you your options, sharing all the information he has, and making the experience a good one. Thanks! More

Jim is a very kind and friendly salesman. He was very patient with us as we sorted out what we could afford. He spent as much (or more) time with us for a used car as he would spend with someone buying patient with us as we sorted out what we could afford. He spent as much (or more) time with us for a used car as he would spend with someone buying a new car, making sure that we were happy with our purchase and that a concern I had about vibration in the wheels was checked out before we left the dealership. He also made sure it looked great and had a full tank of gas before we left the dealership. It was a pleasant experience having Jim Engle for our salesman. More

AVOID THEM! They'll take your money and will milk AVOID THEM! They'll take your money and will milk every last penny from you for non-essential repairs! After bringing my pre-owned vehicle in (w AVOID THEM! They'll take your money and will milk every last penny from you for non-essential repairs! After bringing my pre-owned vehicle in (which was apparently certified when purchased, whatever that means) for a checkup after 6 months, I was told the crank seal, oil pan, and tires needed replacement, which would bring the bill to roughly $1,100 in parts alone! 1K! What an absolute joke. Why would you sell a vehicle that should have at least had the crank seal repaired? I had to reschedule my appointment today and was transferred 5 times for a RESCHEDULE. Every time I was transferred I had to explain myself and they were completely out of the loop of what was going on. Not only that but they were talking over me every single time I tried to explain myself! Eventually I was hung up on by the girl in service when I asked for someone to call me back because I was not happy with the service they were providing. I was completely in shock. So I called back to ask for a manager and I was told a general manager would be calling me about this and someone in service did instead. At that point I was just getting completely exhausted as he was explaining why used cars needed maintinance. I asked him why the crank seal at least hadn't been spotted when it was first sold and he said it must have happened recently. Certified pre-owned? Yeah right. Oh, and during the transfer to the general manager he picked up the phone and was asking if I was still there and just hung up without calling me back. Talk about sweeping problems under the rug. DON'T TRUST THESE GUYS! MURDOCK HYUNDAI WILL TAKE YOUR MONEY FASTER than providing service and will make excuses when confronted. Just be forewarned! More

Lance was very helpful from the get go. He was honest with us and tried his best to work out the very best deal given my situation. I was surprised with the offer he was able to give to us and it is eas with us and tried his best to work out the very best deal given my situation. I was surprised with the offer he was able to give to us and it is easy to see that he truly tries to help every person that he works with. More

Derick served us well. He was pleasant and did not use any "high pressure" tactics on us which we appreciated. He was also helpful in explaining the special features on the car and helped me load my phone any "high pressure" tactics on us which we appreciated. He was also helpful in explaining the special features on the car and helped me load my phone contacts into the bluetooth. He made me feel at ease and I know I could feel comfortable calling him with any questions or concerns. The car is beautiful. An excellent experience overall. More

Everything was done a timely manner. Not too rushed or slow. Tyler was so friendly towards me and my family. It was GREAT! As a first time car buyer, i left with nothing but happy thoughts about this deal slow. Tyler was so friendly towards me and my family. It was GREAT! As a first time car buyer, i left with nothing but happy thoughts about this dealership. I would definitely recommend my friends and family there. Hands down the best I will ever experience! More

I had a great experience purchasing a used Hyundai Tucson at Murdock Hyundai of Lindon. Our salesman, Ryan Knight, was very friendly and informative. When we told him what our budget was he helped us find th at Murdock Hyundai of Lindon. Our salesman, Ryan Knight, was very friendly and informative. When we told him what our budget was he helped us find the right vehicle. The dealership as a whole was great, they weren't trying to pressure us into buying a vehicle that day. I would recommend this dealership to anyone looking to buy a new or used Hyundai vehicle. More

This dealership is good about taking care of problems that you might have. If they mess something up, they fix it and make sure you are taken care of. Paul Tew is a great manager, he knows how to create that you might have. If they mess something up, they fix it and make sure you are taken care of. Paul Tew is a great manager, he knows how to create Raving Fans and he is really good to deal with. More

I went with my son Adam who had already bought a 2012 Sonata, from Murdock Hyundai in LINDON. We were greeted by Derick Thorn in the parking lot and he helped us the whole time. He answered all my ques Sonata, from Murdock Hyundai in LINDON. We were greeted by Derick Thorn in the parking lot and he helped us the whole time. He answered all my questions, he showed us the cars and let us choose the exact model and color that he had. it was a wonderful experience for me. I also sold my 2007 element through him. i will tell all my friends about the dealership and I have already have taken one friend to the dealership. The service was excellent the product was great. More