
Murdock Hyundai Lindon
Lindon, UT
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The car we selected on the internet and made an appointment to test drive was ready and our contact person greeted us as we entered the showroom floor. The experience was more than we expected but appointment to test drive was ready and our contact person greeted us as we entered the showroom floor. The experience was more than we expected but came up way short on closing the deal. From the time we agreeded to purchase the car the clock seem to stop. After an hour and a half we were about to leave and still some items agree on was still not done and if we didn't catch it it would have been our lose. We have been back for service and we give the service dept. FIVE STARS on the work. We are now having troubling with a hard down shift at about 20 MPH but from what we have found on the Internet it's a HYUNDAI problem, we hope when we go in for this the service dept. will come through More
In all the years I've been a customer, service and sales has been excellent. Other folks there include Shawn Miller and Willie Rahlf. I've referred new customers to Murdock Hyundai and will continue do t has been excellent. Other folks there include Shawn Miller and Willie Rahlf. I've referred new customers to Murdock Hyundai and will continue do that... More
I have never taken a car into a dealer before. Working with Murdock has been a very rewarding experience, with friendly, knowledgeable staff. This sentence has been added because it said the review had t with Murdock has been a very rewarding experience, with friendly, knowledgeable staff. This sentence has been added because it said the review had to be 25 words or more. More
I found a Jeep on Murdock's website that was exactly what I wanted. I called, talked to Daryl, worked out the details, and flew to Salt Lake City a few days later. I was met at the airport by a young Murdock I wanted. I called, talked to Daryl, worked out the details, and flew to Salt Lake City a few days later. I was met at the airport by a young Murdock employee who drove me to the dealership in Lindon. My Jeep was sitting in the lot, having been thoroughly detailed and filled with gas. I took the Jeep for a test drive--though I knew from the Carfax it was in excellent condition--came back to Murdock and exchanged the cashier's check I took with me for the paperwork on the Jeep. I felt like I met half of the employees and was treated with the attention most dealerships reserve for their long time return customers. When I left Murdock I reflected on how much my first online car purchase far exceeded my expectations. And since returning home to Texas I have received phone calls and letters from both the salesman, Daryl Ball, and the general manager, Paul Tew, checking with me to ask how the Jeep was on the trip home and to let me know if there was anything I needed not to hesitate to let them know. In short, I have to say that I have only had one other experience buying a car that comes close to my purchase from Murdock. When I tell people who compliment the Jeep that I bought it from a dealership in Utah, I get the same question: Why? I tell the same story, but I add that the only way they'll really understand is to go to Murdock and see for themselves. Thanks. Tom James San Antonio, TX More
My family is now on it's second Hyundai, and we would never even consider buying from anywhere but Murdock Hyundai in American Fork, UT. We also love our salesman Doug Thorne. He never "sells" you a ca never even consider buying from anywhere but Murdock Hyundai in American Fork, UT. We also love our salesman Doug Thorne. He never "sells" you a car, he treats you like a grown up and with respect, and is there to answer any question you may have. He doesn't "hard sell", or use the old cliches like "what do I have to do to put you in this car," etc. He TALKS to you, and finds out what YOU need. He is the best car salesman I have ever had the pleasure of dealing with. Doug even got down on the floor to play cars with my son, while we signed the paperwork. Everytime we've needed anything, he's helped us...and always has a toy or a treat for my son. He's not one of these people that will move on after they get the sale, he continues providing great service. I wouldn't buy from anyone else...and just a note to Murdock..if he ever goes to another dealer...we're going with him lol. We had a couple of issues with our Santa Fe, nothing major, just a couple of small things, and they were taken care of right away, no questions asked. We've also had great dealings with the financial department, who had us in and out in no time, with our new ride, but still took the time to explain every detail and answer every question. I'm a huge fan, and will be a repeat customer...plus...never hesitate to send friends and family there too. This is the way a dealership should be ran. I've never had a better experience. More
Bought a car from them that they said they did a state safety and I/M inspection etc. A day after I got it home the check engine light comes on. I thought OK it is an older car might need a little work. safety and I/M inspection etc. A day after I got it home the check engine light comes on. I thought OK it is an older car might need a little work. Turns out is needed a lot of work and should have never passed I/M. The only way it could have passed is if they reset the codes before they ran the test and before every test drive. I actually tried it by disconnecting the battery. You could drive it for a day and then light would come on. Hmmm coincidence I think not. By the time I was done I had to replace the leaky fuel injectors, the cracked exhaust manifold and the entire rotor assembly. Use car sold as is so not much I can do, but I am pretty sure they reset the check engine code prior to the inspection so they could say it passed. This car was not one of their junkers that that they put in the back, it was out on their line as an inspected car with a Carfax in the glove box. More
Out of state purchase/lease that was made seamless by Paul Tau and his sales consultants. Highly recommend this dealership if considering a Hyundai as your next vehicle. Paul Tau and his sales consultants. Highly recommend this dealership if considering a Hyundai as your next vehicle. More
Every aspect of our new car buying trip was FANTASTIC! It was the best auto buying experience we have ever had. Everyone contributed to our positive experience, but mostly Aaron was great in his approach and was the best auto buying experience we have ever had. Everyone contributed to our positive experience, but mostly Aaron was great in his approach and attention. We appreciate everyone we encountered there. Everyone was upbeat and positive, but there was little or no pressure. You could tell they believe in their product and were excited to share. Thank you Murdock Hyndai!! More
I was doing preventative servicing with a belt. They were very quick. I was sent an e-mail outlining other things I might want to have done on my car. It was helpful. They called me when the car was done and very quick. I was sent an e-mail outlining other things I might want to have done on my car. It was helpful. They called me when the car was done and I went and picked it up. Very friendly and helpful as we talked over other items I might consider having done in the future. More
THIS CAR ROCKS!!!! Just got a new Hyundai elantra Touring. The "salesmen" - if you could even call them that (meaning they treated me more like a person, than a paycheck) I worked with were Cameron W Touring. The "salesmen" - if you could even call them that (meaning they treated me more like a person, than a paycheck) I worked with were Cameron Wernig and Lance. I cannot tell you how great the service was. I did all of the work to see if I could trust this dealership. First, I needed financing- they came to me with a deal. I then checked my bank to see if I could score a better one. Well... I COULDN'T. Which means, not only were they HONEST with me, but they got me a great deal. The car is working GREAT so far. No issues what so ever. I would recommend these guys for your next vehicle purchase any day!!! More