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Murdock Hyundai Lindon

Lindon, UT

4.2
1,964 Reviews

452 Lindon Park Dr

Lindon, UT

84042

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Showing 1,964 reviews

October 31, 2016

Service shop nightmare Long story short. The service department failed to refill the oil on the car I purchased. Causing the motor to go out in less then one week. Luckily t More

by Jeromey Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thiago
Nov 02, 2016 -

Murdock Hyundai Lindon responded

Jeromey, We're not sure why you think the oil hadn't been refilled. Your car was making loud noises at high RPM. It is clear that the car shot a rod. If there had been no oil replaced it would have made those same noises at low RPM. We do our best to inspect and identify current and potential problems that our pre-owned cars may have before putting them up for sale. Still, we know that unforeseen problems may arise and that many people decline to purchase longer-term warranty coverage. For this reason we send our customers out with a 3-month/3,000-mile warranty fully funded by the dealership. Beyond that period of time it is expected that the customer will take responsibility for their car. A $200 deductible on free warranty coverage is a relatively small price to pay compared to the loss incurred by our business. But we do this because it is the right thing to do... the No Regrets thing to do. If we had any reason to believe that the problem with your car was due to negligence on the part of our technician we would, of course, waive the deductible. Best Regards, Murdock Hyundai of Lindon

Nov 02, 2016 -

Jeromey Jackson responded

The reason I don't think the oil was refilled. Was the very next day went to leave somewhere and had a clatting sound. Like hydraulic lifters that had bleed off or loose rockers. I checked the oil and found no oil on the dipstick. I had to top off with NOT one or two, but FOUR quarts of oil. To get a reading on the dipstick. The engine only calls for 4.25 to 4.5 quarts. There was no sign of any oil leak. And some how the oil light never came on during any test drives or my drive home, that one is beyond me. I called the service department the very next day to inform them of the problem. The car still ran fine just with a noise under certain load conditions. Which was probably a bad rod bearing, based of the diagnosis I got from the shop. There shouldn't have been any problems with the car it's a good car. I'm happy with the purchase just very frustrated that it had to go back so soon for such an avoidable thing.

Nov 03, 2016 -

Jeromey Jackson responded

I failed to mention in the last response, that there was a brand new service sticker in the windshield indicating that the Murdock Hyundai service center just completed the oil change using the wrong weight of oil.

October 30, 2016

Hyundai review Everything went well from the beginning of the test driving of the car I bought to the finish. Love the long warranty on the car. More

by suzanneblivingston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Banks
October 29, 2016

New car Love our new lease, 2016 Hyundai Tucson is perfect for our family. Love all of the new features. We had a 2013 before this and loved it as well. Have More

by court1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Pont, Branden Housley
October 29, 2016

Another Satisfied customer I was very pleased with the service I received from Kaleb and the rest of the staff and would highly recommend this company to anyone looking to buy a More

by bonacoffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Kaleb Bingham, Mike Wilhelm, Tyler Young
October 28, 2016

Love my new Santa Fe! We had a great car buying experience, again, with Murdock Hyundai in Lindon. The car is just what we were looking for and we appreciate Nate Thunborg More

by Fillmores6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Thunborg, Nathan Thunborg
October 28, 2016

Great Experience, Great Car! Had a great experience at Murdock Hyundai of Lindon and working with Nate Thunborg. He found exactly what I wanted event though it was 500 miles away More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Klemin, Nate Thunborg, Nathan Thunborg
October 27, 2016

Hyundai Santa Fe I would highly recommend Murdock Hyundai of Lindon. They went out of the way to get me into my Santa Fe, even to deliver it to me over 100 miles away More

by Karena McPhie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Banks, Mike Johnson, Nate Thunborg
October 27, 2016

New Sonata I am very happy with my new Hyundai Sonata hybrid and looking forward to driving it for years to come, it gets great gas mileage. More

by karynlater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macedone
October 24, 2016

The best place to buy a car I have bought several cars from Murdock Hyundai in Lindon and will continue to buy cars from them. They offer the best prices, customer service, and i More

by AmberAndTyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macedone
October 24, 2016

Best car buying experience! The company was very responsive to my Facebook request and put me in contact with the sales rep very quickly. Once coming on site and having the oppor More

by webldad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dillenbeck, Nick Rose, Nate Thunborg
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