Murfreesboro Nissan

service dept is horrible got appointment several days prior to appointment. arrived more than 20 minutes prior to time. waited a long time to talk to service advisor. bottom l got appointment several days prior to appointment. arrived more than 20 minutes prior to time. waited a long time to talk to service advisor. bottom line is over 2 hours later car was finished. car drives worse than it did More

SUV Newbie I went to Nissan of Murfreesboro looking to find a dependable vehicle that would be great on gas economy but large enough to easily transport my pup a I went to Nissan of Murfreesboro looking to find a dependable vehicle that would be great on gas economy but large enough to easily transport my pup and her crate to and from training. Initially planned to get a Sentra but knew it wouldn't be big enough. I meet with Arisha Welker there. She was phenomenal and set the pace for the entire staff. She was very polite, kind, respectful, knowledgeable and attentive. Arisha showed me the Nissan SUV family. I stated I would like to keep a V4 as I hoped it would be more economical. Arisha explained the differences with the different models and we agreed that the Rogue would be a great fit for me with my pre-made choices. There was not a question that I asked that she could not answer or find someone who could. Everyone was very friendly and courteous. I had a great experience and would recommend this dealership to all my family and friends. More

Wonderful experience and great prices I dealt with Arisha, Business Development Manager at the dealership. I loved the way she handled my case and provided all the details and facts. I was I dealt with Arisha, Business Development Manager at the dealership. I loved the way she handled my case and provided all the details and facts. I was given enough time to decide and regular updates. I am really happy with the experience with Nissan of Murfeesboro and Arisha. BTW, I bought Nissan pathfinder 2014 Platinum from the dealership. Thanks. More

2015 Frontier I was referred to Nissan of Murfreesboro by a friend and met Eric Milam and Josh Templeton. Both individuals worked together to make me a really great I was referred to Nissan of Murfreesboro by a friend and met Eric Milam and Josh Templeton. Both individuals worked together to make me a really great deal on a new Nissan Frontier. They were knowledgeable and quick to respond to my questions about any aspect of the vehicle or the purchase process. I can't thank them enough for their assistance with my buying experience. More

Great buying experience I bought my Altima a week ago and was fortunate to have Justin Humphrey as my salesman. He was able to answer all of my questions and address my conce I bought my Altima a week ago and was fortunate to have Justin Humphrey as my salesman. He was able to answer all of my questions and address my concerns. The color I wanted was not on the lot but he assured me he would find one and stayed in touch through texts and phone calls. I love this car, and the entire car buying experience was pleasant. More

Great Sales Experience Recently bought a used car here and really enjoyed everyone I met. Would highly recommend to everyone. Had a great selection of used cars and trucks. Recently bought a used car here and really enjoyed everyone I met. Would highly recommend to everyone. Had a great selection of used cars and trucks. More

Great Deal, Great Value Found the Best Price for my Nissan Rogue SL w/ Premium Package here. Justin Humphrey was an absolute pleasure to work with. I test drove an Arti Found the Best Price for my Nissan Rogue SL w/ Premium Package here. Justin Humphrey was an absolute pleasure to work with. I test drove an Artic Blue with Almond Interior SL with premium package and fell in love with it. So did my wife. I waited a week and it was already sold, but that didn't stop Justin fro finding me a shiny new one with only 5 miles on the odometer. Justin found every discount and incentive possible to make sure my vehicle fit my tight budget. I work night shift and Justin didn't mind working with me outside of normal business hours. He even texted me after his normal work hours at 11PM to answer my last minute questions before signing the paperwork the next day. I love my Artic Blue/Almond Interior SL with premium package and you guys made this happen. I also appreciate the extra incentives Justin found to help me keep my interior clean. I hope it works. Thank you, Garrett More

Arisha Welker is so helpful!!!! Arisha Welker was awesome to deal with. I couldn't find an answer to a question I had on my Nissan Armada. I had called the dealership I bought the Arisha Welker was awesome to deal with. I couldn't find an answer to a question I had on my Nissan Armada. I had called the dealership I bought the vehicle from and they couldn't get a clear answer, so she looked until she found it. We didn't buy the SUV from her, but she still took time out of her day to work and find the answers we needed and was incredibly pleasant and professional to deal with. If this is the culture of this dealership moving forward I definitely recommend this place. More

I was helping a family member shop around for a new car and we spent the day test driving several models from nearby lots. It was getting late, about 7:45 p.m., but we thought we'd stop by M'Boro Nissan. and we spent the day test driving several models from nearby lots. It was getting late, about 7:45 p.m., but we thought we'd stop by M'Boro Nissan. There were two male salesmen on the lot, but since it was closing time, they NEVER walked over to us. We could tell they were not "hungry" and didn't want to get into an extended showing so close to closing time. They expressed NO interest. Then "Big Mike" came out and offered to give us a test drive of an Altima. It drove great, we were really surprised, but it was very cramped in the back. We came back to the lot and told Mike we'd be back the next day or so, and he gave us his card. My family talked it over that night, and decided to go back to buy the vehicle from M'Boro Nissan. Fast forward a few days, we entered the sales area and Big Mike was with another customer. He asked us to wait in the lounge, he'd be about 1/2 an hour or so. While sitting in the room, I couldn't help but notice the auto mechanics kicking a tennis ball around, playing soccer with it and bouncing it off their shoes, arms, etc. And, not just one or two, several were doing this. I have taken my truck ONCE to this dealership before, and was not happy with the service wait-time. Now I know what really goes on behind the scenes. As one of the managers (short guy, mustache, red shirt) walked buy, I couldn't help but tell him how bad that looked, and he acted surprised at my statement, and just muttered something like, "their bored." I guess he didn't see the other vehicles waiting to be worked already in another bay or outside. I told him this is why I no longer bring my vehicles here for service and he just just blew me off, saying something like they are caught up and have nothing to do. Wow. After another 20-25 minutes, we walked back into the sales floor and Big Mike was no where to be seen. Again, there were 9-10 salesmen just standing around so I purposely commented "I guess no one wants to sell us a car." And no one responded to my comment either. We finally found Big Mike in an office. We told him we wanted to buy a car, but were not going to wait. He tried to dump us off on one of the other salesman, but I asked for his boss, or the sales manager. Big Mike said they don't get involved with showing cars......................well excuse me!!!! Unbelievable. Why not just get your boss off his butt and introduce him to us, whatever it takes, don't let an interested customer walk out of your show room. We left and will never be back. Did you read me? We will never be back, and if the rest of Rutherford County is smart, neither will they. We decided to go with choice number two, and went across town and where welcomed with open arms by another dealership. Within an hour, my family bought a brand new car and were driving it off the lot. DON'T go to M'Boro Nissan for anything- service, sales, or even to ask about the weather. They all are clueless. The only plus about this dealership, is the waiting room had snacks. I took a few home with me and just noticed where they "get" them from. It is a peppermint from Jason's Deli. These cheapskates fill their snack supply with other stores' freebies. That takes the cake!! More

I bought a brand new 2013 pathfinder platinum from them and the rear main seal was bad from the factory. I told them I did not want this vehicle anymore that I would like a new one, I felt like I would alw and the rear main seal was bad from the factory. I told them I did not want this vehicle anymore that I would like a new one, I felt like I would always wonder what was next. Berry never questioned it they offered to bring in a new one for me and that I could choose any color I wanted. In 10 years this was the 5th car I purchased from this dealer and have always had excellent service from there sales team to the service department. Even the team in the parts department is very knowledgeable about every car they have. Terry has puT together a great team there. Thay are my family dealership and I would hope you make them yours... I am treated like family here.... More