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Murgado Ford of Chicago

Chicago, IL

4.2
1,354 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,354 reviews

March 19, 2026

Great experience! I felt like I was in good hands at Murgado Ford of Chicago! More

by M2i4g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javontay
March 01, 2026

Took care of my oil change and recall issues in a timely manner. Seating area is comfortable and they put out cookies. Just needs some charging stations for phones/laptops (was there nearly 3 hours). More

by james_md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

I recently purchased a set of four new tires for a Ford bronco. The experience was fine except I’m just about 100% sure that lightly used tires were put on my vehicle rather than four new tires which is wh More

by Eater9l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2026

Josh and the Ford team worked to find an electrical issue. They are hard to find. The car is bad and they tried. More

by jb aviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

Scheduling was easy, arrival was smooth, constant communications throughout, friendly service and fair pricing for service More

by fsprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2026

Friendly, welcoming, kind service. Everyone helpful and informative. When I arrived to pick up car, I was helped immediately and all explained well and car was washed! More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

Luis was my service advisor and patiently explained all my options and which services were necessary. Everyone was very friendly and accommodating. Good experience. More

by karineu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
February 18, 2026

The service was excellent in every way. I’m very grateful for everything. I’m grateful for the recommendations about the service my car needs. More

by Joffre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Roman
February 12, 2026

I have been to Murgado twice for fleet service and they have provided great service. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Wagner
February 11, 2026

Buenos dias El dia de ayer 10 de Febrero del 2026 me apersone a Murgado Ford de Chicago con la finalidad de hacer el cambio de aceite de mi auto ford focus 2018. Desde que llegue los trabajadore More

by Jesus Solsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Roman
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