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Murgado Ford of Chicago

Chicago, IL

4.2
1,334 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,334 reviews

August 29, 2019

Service Employee Johnny at the dealership was very helpful with the whole process of fixing my truck very accommodating Thank you for all your help John More

by Johnny629!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 29, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Johnny! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 29, 2019

Timely Service I was impressed by the amount of time required for the recall work on my vehicle. I waited less than 2 hours for a job that could've taken a half-day More

by Monab95
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 29, 2019 -

Murgado Ford of Chicago responded

Mona, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 28, 2019

2019 Ford Escape purchase I recently purchased a 2019 Ford Escape SEL from Fox Ford. I was very happy with my experience here as the salesman and staff were very professional, More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles "Chappy" Polk
Aug 29, 2019 -

Murgado Ford of Chicago responded

Joseph, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 28, 2019

Tire Repair There was a caution light for low tire pressure. They inspected the tires and repaired the tire that was causing the issue. They fixed the problem f More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mercado
Aug 29, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, John! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 24, 2019

2020 Explorer Fox Ford dealership overall is always very clean and bright. Chelsey was truly a pleasure to work with. She's extremely knowledgeable of the cars. Ver More

by Ronnie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsey LaPorta, Bill
Aug 26, 2019 -

Murgado Ford of Chicago responded

Congratulations on your new purchase, Ronnie! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 24, 2019

Quick I came in for a battery and a oil change I was satisfied of the great service. These guys are really great I love the quick service they provide. More

by Mauriceh25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Aug 26, 2019 -

Murgado Ford of Chicago responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 23, 2019

Very through, efficient and everything done as I needed Simply excellent! Timing was far less than I anticipated. They took care of everything very efficiently. Offered me water and car was presented bac More

by JAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Staff
Aug 26, 2019 -

Murgado Ford of Chicago responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please let us know if there is anything else that we can assist you with. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 22, 2019

My Lincoln purchase experience Robin Purnell is the best. This is my second Lincoln purchase with her. Robin is knowledgeable about the product she sells. Her relaxed manner make More

by Tom E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Purnell.
Aug 23, 2019 -

Murgado Ford of Chicago responded

Thank you so much for this wonderful feedback, Tom E.! We're so glad you came back to see us for your next car. It's fantastic to know Robin helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 20, 2019

warranty work done quickly Work done as promised. Good communication and friendly staff. Setting up the appointment and changing the dates was easy. The shuttle service was vary More

by JerryChi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Aug 21, 2019 -

Murgado Ford of Chicago responded

Hi, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 17, 2019

simple and fast! Everyone was professional. They got the work done quickly and well. Everyone communicated seamlessly through text and phone which made it easy to main More

by ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Aug 21, 2019 -

Murgado Ford of Chicago responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Please let us know if there is anything else that we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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