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Murgado Ford of Chicago

Chicago, IL

4.4
1,152 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,152 reviews

July 23, 2018

50k maintenance They took me for service on short notice, and completed the service promptly, while I waited. One repair was necessary, and the service advisor explai More

by BobE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Jul 24, 2018 -

Murgado Ford of Chicago responded

Thanks for your perfect review, Bob! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 23, 2018

done on time and was contact right away I made an appointment online. was given an estimated time and was completed earlier and contacted when complete. handled in a friendly and efficient m More

by Sojourne21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Jul 24, 2018 -

Murgado Ford of Chicago responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 20, 2018

Satisfied I do not like the color of my new car but I'm glad they were able to be me a new car for a much cheaper car not than my old car. More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boateng
Jul 23, 2018 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.' All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 19, 2018

Best in Class Always a pleasure to interact with your staff and techs. They take care of immediate needs and flag future watch areas. Will be back! Best, Tom More

by MKS awd 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2018 -

Murgado Ford of Chicago responded

We cannot thank you enough for this glowing review of our service center, Tom! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 17, 2018

Oil Change and Headlight Replacement Stopped in for oil change and headlight replacement on late Friday afternoon - job was done quickly and professionally - was very easy and smooth proc More

by AndrewBalderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technician
Jul 18, 2018 -

Murgado Ford of Chicago responded

Andrew, thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 16, 2018

Transient Serviing Aldolpho was great on the quick service line. Vehicle was ready when promised. Fully explained by Aldolpho what was completed. Great Employee...Gre More

by Robert2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldolpho. I lost his card
Jul 16, 2018 -

Murgado Ford of Chicago responded

Hi Robert, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Aldolpho is a great asset and we're thankful to have him on our team. We appreciate your business! Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 14, 2018

New 2018 Navigator My experience with Robin was great ! She keep me well informed and working with all the people At Fox Ford/Lincoln was great . So far I love my new More

by Lincoln2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Purnell
Jul 16, 2018 -

Murgado Ford of Chicago responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Robin was able to provide you with such exceptional service. Enjoy your new 2018 Lincoln Navigator! Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 11, 2018

Time for a new mini-van I gave the dealership 5-stars because I felt comfortable and confident that my sales associate was working in my best interest. The dealership is supe More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Banks
Jul 11, 2018 -

Murgado Ford of Chicago responded

Hi Russ, and thanks for the great feedback! We're very happy that Pete was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 11, 2018

Perfect Attentive, efficient, I was very happy with my service. I have no complaints. Service was done fairly quick too! I’ll definitely bring my car in for a More

by Priscillaborja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brant
Jul 12, 2018 -

Murgado Ford of Chicago responded

Priscilla, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 10, 2018

Outstanding customer service Your staff was very helpful to everyone - and especially pleasant and considerate to me - thank you. I waited for service (knew it beforehand), but s More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex
Jul 10, 2018 -

Murgado Ford of Chicago responded

Gary, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

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