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Murgado Ford of Chicago

Chicago, IL

4.4
1,152 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,152 reviews

July 09, 2018

Awesome experience Jacob and Jake did a great job. I am super happy! Quick and simple and did not play any games. I would recommend them to anyone! More

by FocusSTGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacobo
Jul 09, 2018 -

Murgado Ford of Chicago responded

Thank you for your great review! We're glad to have Jacob and Jake on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 06, 2018

Brought in car for oil change and tire rotation I just brought my MKc in for service. It was a pleasant, uneventful experience. I waited for the car and the facility was very comfortable. I’ll be More

by Dave648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
Jul 06, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, Dave. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 05, 2018

Voice Command Sync My issue on phone Voice Command has been corrected. Carlos and Juan treated me with the with excellent professional service. I will continue to bring More

by JGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 05, 2018 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Carlos and Juan were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 05, 2018

Efficient, friendly. I arrived and the line was long but Rebecca came out to my car and checked me in within a couple of minutes. I was told the service would take two or More

by Ethelkap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 05, 2018 -

Murgado Ford of Chicago responded

Thank you for writing about your visit with us! I am happy to hear that Rebecca was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 04, 2018

Ken's 2nd Ford from Fox This is my 2nd purchase from Fox. So glad they came to my neighborhood, so far service has been great from sales to service. Thanks guys More

by Chgoken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Sims
Jul 05, 2018 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Take care, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 03, 2018

Battery dead Very helpful recommending a towing services under my warranty due to dead battery. Extremely helpful and polite staff. Was able to bring my vehicle in More

by cr76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos and Kevin
Jul 03, 2018 -

Murgado Ford of Chicago responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. Best regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 02, 2018

Mostly painless! Except for the inevitability of paying for the car, the rest of the experience went very well. This is my second time with Fox and the new dealership More

by SAM1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tootelian
Jul 02, 2018 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Sam. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

July 01, 2018

Pete Banks will make it happen! It's my second time buying car from Fox Ford. My first time experience was so amazing that it made me drive all the way across the IL border to give t More

by Khanjee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Banks and Mr Finance Guy
Jul 02, 2018 -

Murgado Ford of Chicago responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Fox Ford Lincoln. We can’t wait to see you again in the future! All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

June 29, 2018

Sales was great, but as always, Caveat Emptor Generally, this dealership provided a positive experience for used car buying. Mikey, our sales rep, was very attentive and did all he could to help. More

by Jeppedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon, Mikey
Jun 29, 2018 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

June 27, 2018

Solid Service, Great Ammenities I have used Fox Ford since they were at their old location. I am always pleased with the quality of their work, and their willingness to correct any s More

by DadsDiaperDetour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Jun 27, 2018 -

Murgado Ford of Chicago responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate you taking the time to leave us this great feedback.  At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

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