
Murgado Ford of Chicago
Chicago, IL
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Awesome experience Jacob and Jake did a great job. I am super happy! Quick and simple and did not play any games. I would recommend them to anyone! Jacob and Jake did a great job. I am super happy! Quick and simple and did not play any games. I would recommend them to anyone! More
Brought in car for oil change and tire rotation I just brought my MKc in for service. It was a pleasant, uneventful experience. I waited for the car and the facility was very comfortable. I’ll be I just brought my MKc in for service. It was a pleasant, uneventful experience. I waited for the car and the facility was very comfortable. I’ll be back. More
Voice Command Sync My issue on phone Voice Command has been corrected. Carlos and Juan treated me with the with excellent professional service. I will continue to bring My issue on phone Voice Command has been corrected. Carlos and Juan treated me with the with excellent professional service. I will continue to bring my car to this dealership for my service issues. More
Efficient, friendly. I arrived and the line was long but Rebecca came out to my car and checked me in within a couple of minutes. I was told the service would take two or I arrived and the line was long but Rebecca came out to my car and checked me in within a couple of minutes. I was told the service would take two or three hours but it only took an hour. My car was ready when I got there and delivered within 5 minutes. All in all a very painless experience. More
Ken's 2nd Ford from Fox This is my 2nd purchase from Fox. So glad they came to my neighborhood, so far service has been great from sales to service. Thanks guys This is my 2nd purchase from Fox. So glad they came to my neighborhood, so far service has been great from sales to service. Thanks guys More
Battery dead Very helpful recommending a towing services under my warranty due to dead battery. Extremely helpful and polite staff. Was able to bring my vehicle in Very helpful recommending a towing services under my warranty due to dead battery. Extremely helpful and polite staff. Was able to bring my vehicle in right before closing so they could look at it next day. More
Mostly painless! Except for the inevitability of paying for the car, the rest of the experience went very well. This is my second time with Fox and the new dealership Except for the inevitability of paying for the car, the rest of the experience went very well. This is my second time with Fox and the new dealership location is so much nicer. Everyone was pleasant and helpful. They were patient and answered all of my questions, explaining things thoroughly. Mike T. went above and beyond. More
Pete Banks will make it happen! It's my second time buying car from Fox Ford. My first time experience was so amazing that it made me drive all the way across the IL border to give t It's my second time buying car from Fox Ford. My first time experience was so amazing that it made me drive all the way across the IL border to give them my business. They proved that they have the car i was looking for and in my budget. I loved the fact that they helped me very a better rate through their lender then the one i walked in with a pre-appoval. I highly recommend this dealer ship for your next car purchase, new or old. More
Sales was great, but as always, Caveat Emptor Generally, this dealership provided a positive experience for used car buying. Mikey, our sales rep, was very attentive and did all he could to help. Generally, this dealership provided a positive experience for used car buying. Mikey, our sales rep, was very attentive and did all he could to help. I felt we got a reasonable deal on the price of the car and it was just as they advertised it. I was a little wary of some of the initial finance office interactions, but Jon, who actually completed our deal, was a pleasure to work with and a straight shooter. I would buy from them again... More
Solid Service, Great Ammenities I have used Fox Ford since they were at their old location. I am always pleased with the quality of their work, and their willingness to correct any s I have used Fox Ford since they were at their old location. I am always pleased with the quality of their work, and their willingness to correct any shortcomings. I appreciate the bright, new facility and my girls (3 and 6) LOVE the kids' room. I have recommended them to other parent friends when they mention less-than-great experiences at other shops. More