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Murgado Ford of Chicago

Chicago, IL

4.4
1,185 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,185 reviews

May 20, 2018

Nice Place! Beautiful show rooms with choices of new vehicles. Friendly people and knowledgeable. Robin was very helpful and patient with us. Her manager made More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Purnell
May 21, 2018 -

Murgado Ford of Chicago responded

Congratulations on your new vehicle, John. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Robin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 20, 2018

Unscheduled Service While at work, one of my tires went flat due to a nail puncture. One hour before Fox closed on Saturday and without an appointment, they replaced the More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
May 21, 2018 -

Murgado Ford of Chicago responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 15, 2018

Great Service! Fast, affordable, efficient and courteous - what else could you ask for in a dealership? Fast Lane is quick and easy, and the products, service and p More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana and Anibal Arroyo
May 15, 2018 -

Murgado Ford of Chicago responded

Francis, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 14, 2018

Satisfied customer The staff are friendly and informative. The place is really clean. Waiting time is acceptable. Service performed is what I expected. I've been here se More

by OldHappyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names.
May 14, 2018 -

Murgado Ford of Chicago responded

It is wonderful to hear that our staff at Fox Ford Lincoln was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 14, 2018

Excellent Ford Experience with Avery I came in to look for a new car with my friend. I came out with a brand new 2018 Ford Focus SEL thanks to Avery! He did such as AMAZING job to make su More

by Kaylinn95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery in sales, Bill in financing
May 15, 2018 -

Murgado Ford of Chicago responded

Hello Kaylinn, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Avery was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 13, 2018

Great Experience Not from Chicago but made an online appointment for service. They got us right in, sent the diagnostics report via email and had our vehicle fixed and More

by Hicks1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 14, 2018 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 12, 2018

Easy and quick car buying experience! Victor our salesman helped us with our car buying experience. He made the whole process easy and effortless! I would recommend anyone looking for a More

by Trina1189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Varela
May 14, 2018 -

Murgado Ford of Chicago responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Victor assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 09, 2018

Always Great Service !!!!! Keep up the good work !!! Love the service that I get when I brink the Lincoln in for service. The staff are wonderful and make you feel at home. More

by Bonamigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel
May 11, 2018 -

Murgado Ford of Chicago responded

It is wonderful to hear that our staff at Fox Ford Lincoln was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

May 03, 2018

Excellent Everyone is very attentive. Your facility seems to be well organized and on the ball with customer service. I appreciate this, my time is important. I More

by Hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana and 3 others
May 11, 2018 -

Murgado Ford of Chicago responded

Hi Hope, and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Best regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

April 30, 2018

Excellent service all around This is by far the best experience I have ever had getting my car serviced at a dealership. It was super easy to schedule and I got a reminder call a More

by 2018 Fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Jessica, Brian
May 11, 2018 -

Murgado Ford of Chicago responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

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