Murgado Ford of Chicago

Got what I wanted Jacob, got me exactly the truck I wanted, exactly when he said I’d have it. William in finance treated me with respect, made me smile, and made sur Jacob, got me exactly the truck I wanted, exactly when he said I’d have it. William in finance treated me with respect, made me smile, and made sure I walked away happy. 5 stars. Jason More

It took over three weeks to get my vehicle in for service. I I was told that there were no loners available. Then they couldn’t complete all repairs because some of them had to be approved by the factory. I have I was told that there were no loners available. Then they couldn’t complete all repairs because some of them had to be approved by the factory. I have had my MKT back for almost a week and still no call about fixing the stitching on the door panel. I was also not given my car report. I have the extended warranty and expect Fox to honor it. The service guy Sergio, was always professional and courteous More

Quick and knowledgeable staff The service was quick and the staff was friendly. I love this dealership! I will definitely recommend to friends and family. Try to set up an appointm The service was quick and the staff was friendly. I love this dealership! I will definitely recommend to friends and family. Try to set up an appointment if possible! More

Great experience Robin was absolutely amazing! She has great knowledge on all Lincoln mkc features and great customer service. She answered all my questions without he Robin was absolutely amazing! She has great knowledge on all Lincoln mkc features and great customer service. She answered all my questions without hesitation and answers questions I didn’t even know I had. An overall great experience. I would recommend anyone looking to purchase a ford or Lincoln to this dealer! More

Fabulous Fox Ford After my oil change last Saturday I was recommended to get some work done. Rear Brakes and wipers etc...So I made an appointment with Carlos and every After my oil change last Saturday I was recommended to get some work done. Rear Brakes and wipers etc...So I made an appointment with Carlos and everything went as planned! Great job Great people and service More

The Works Went in at lunchtime to get The Works, expecting a long wait...I was in and out in under 30 minutes! It was great! I got great customer service from Went in at lunchtime to get The Works, expecting a long wait...I was in and out in under 30 minutes! It was great! I got great customer service from Abib A. More

Best dealer in world Thanks for helping me choose my new car I had a great experience with you and quick service. I wish you continued success. thanks again Thanks for helping me choose my new car I had a great experience with you and quick service. I wish you continued success. thanks again More

Customer Service is #1 Carlos and his crew are the best! Got the works oil change that includes a inspection to which the tech made his recommendations and I was be back to Carlos and his crew are the best! Got the works oil change that includes a inspection to which the tech made his recommendations and I was be back to get them done More

6 month oil change and wiper blades replaced. Service was excellent and quick. Missing was the car wash but was told to stop by anytime when it is working for a free wash. Service was excellent and quick. Missing was the car wash but was told to stop by anytime when it is working for a free wash. More

Friendly Environment Great people to deal with try to get the best deal. A little too much waiting over 4 hours. Besides that waiting great seller, managers, and account Great people to deal with try to get the best deal. A little too much waiting over 4 hours. Besides that waiting great seller, managers, and accounts, More