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Murgado Ford of Chicago

Chicago, IL

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Reviews
Vehicles
4.4
1,196 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,196 reviews

July 21, 2024

I've had issues in the past with this dealership and their service department, but this time they were excellent. More

by jeffkulik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Jul 22, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your positive experience with us, Jeff! We're thrilled to hear that you had an excellent visit to Fox Ford Lincoln. We appreciate your feedback and look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 11, 2024

You can always friendly, courteous service from Fox Ford. And their waiting area is comfortable and clean. More

by WindyCity60625
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Jul 12, 2024 -

Murgado Ford of Chicago responded

Thank you for the kind words about Fox Ford Lincoln, we appreciate your positive feedback! We're glad to hear that you found our service friendly and our waiting area comfortable and clean. We look forward to welcoming you back in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 02, 2024

Ruben Garcia and Luis helped me today! They were so kind and helpful! My car died across the street and they went out of their way to help me. Thank you!! God bless <3 More

by Mara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Garcia, Luis
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Jul 03, 2024 -

Murgado Ford of Chicago responded

Thank you for choosing Fox Ford Lincoln and for recognizing Ruben and Luis for their kindness and helpfulness! We are so glad they were able to assist you. We appreciate your positive feedback and hope to see you again soon. Drive safely! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 23, 2024

Professional, polite, helpful, knowledgeable, accommodating Charles was my salesperson and he really facilitated and streamlined the entire car buying experience! Best dealership and salesperson More

by Sarah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles, Al, April
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Jun 24, 2024 -

Murgado Ford of Chicago responded

Thank you for the kind words, Sarah! We are delighted to hear that Charles provided you with a top-notch car buying experience at Fox Ford Lincoln. We appreciate your business and are thrilled that you love your new Ford Bronco. If you need anything else or want to share your experience with others, please don't hesitate to reach out. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 22, 2024

I took my bronco sport to service besarse a recall letter I recieved, I got a great service, appointment on time, sure I will have this place as my car service More

by mahomacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris kotesky
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Jun 24, 2024 -

Murgado Ford of Chicago responded

Thank you for choosing Fox Ford Lincoln for your service and recall appointment. We are thrilled to hear that you had a great experience with us and that everything was handled promptly. We appreciate your feedback and look forward to being of service to you in the future! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 22, 2024

Great sales ! experience Abel Escobar was the most helpful and professional salesman. Go see him More

by Don K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobar
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Jun 24, 2024 -

Murgado Ford of Chicago responded

Thank you for the positive review, Don! We're thrilled to hear about your great sales experience with Abel Escobar. We appreciate your kind words and recommendation. We look forward to assisting you again in the future. See you next time at Fox Ford Lincoln! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 06, 2024

Excellent service, the service advisor has been very helpful in assuring the proper service for the vehicle. More

by miguelvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
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Jun 07, 2024 -

Murgado Ford of Chicago responded

Thank you for your 5-star review, Miguel! We are thrilled to hear about your excellent service experience with us at Fox Ford Lincoln. Our team takes pride in providing helpful and thorough service to ensure your vehicle receives top-notch care. We appreciate your feedback and look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 02, 2024

I enjoyed the very clean bathroom and waiting area available for the customers at this location More

by nneka_chukwu
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jun 04, 2024 -

Murgado Ford of Chicago responded

Thank you for highlighting the cleanliness of our facilities! We take great pride in providing a welcoming environment for our customers at Fox Ford Lincoln. We look forward to serving you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 30, 2024

This Fox Ford of Chicago is an excellent dealer. When I will go to do a service for my Ford Focus 2018 like change Oil and others, the personal who are working over there give and excel More

by Jesus Solsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Lopez
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May 31, 2024 -

Murgado Ford of Chicago responded

Thank you, Jesus, for sharing your positive experience at Fox Ford Lincoln. We are thrilled to hear that you had a great service visit for your Ford Focus and that Monique provided excellent attention. We pride ourselves on providing top-notch service, and we are glad to hear that the technicians were practical in their recommendations and that the service time was speedy. We look forward to serving you again in the future! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 18, 2024

Great guy in service. Excellent experience. Fast service and friendly employees. Need a little help in scheduling. Should have told me that they could only do the upda More

by lgilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager in service
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May 20, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your positive experience at Fox Ford Lincoln! We appreciate your feedback and are glad to hear about the excellent service you received. Please feel free to contact us directly so we can ensure your concerns are addressed promptly. We look forward to serving you again in the future. Thank you for choosing Ford Lincoln. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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