Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Murgado Ford of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
1,192 Reviews
Contact Dealership
View Awards

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

Showing 1,192 reviews

February 13, 2024

Courteous service. Comfortable waiting area. I have always had a good experience when taking my car in. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Report | Print
Feb 13, 2024 -

Murgado Ford of Chicago responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Greg. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

February 10, 2024

The Quick Lane manager, Amy was excellent. She kept me informed as my car was being serviced. She had a tech explain the repair to me when the work was completed. More

by epochiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy and Scott J.
Report | Print
Feb 12, 2024 -

Murgado Ford of Chicago responded

It’s great to know that both Amy and Scott provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

February 09, 2024

Excellent was outstanding. The staff was very courteous and attentive to my needs. They were very professional. More

by rfkouri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 09, 2024 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

February 03, 2024

Service was thorough and timely. Aimmey kept me up to date on progress, made herself readily available if we needed it. Car was well cared for. More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmee
Report | Print
Feb 05, 2024 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

February 03, 2024

the service was fast and thorough as usual and they provide status updates all along so you know what's going on. More

by lakshmikanth_sajja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Feb 05, 2024 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

February 02, 2024

Able was great. Easygoing, friendly, knowledgeable, helpful. Finding a hybrid Maverick was not easy, but Fox had one. More

by oceaxe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Feb 05, 2024 -

Murgado Ford of Chicago responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Able able to meet your needs. At Fox Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

January 22, 2024

Great Service | Great Work - work done in a timely manner, waiting area comfortable, plenty of appointment time options available. More

by hnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
erased texts - sorry!
Report | Print
Jan 22, 2024 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

January 20, 2024

Great Service. They took care of me even though I did not have an appointment. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
Report | Print
Jan 22, 2024 -

Murgado Ford of Chicago responded

Hi John, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

January 17, 2024

Excellent communications with Ms April who kept me updated when the technicians discovered my Ford had some additional & needed repairs. More

by kirby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jan 22, 2024 -

Murgado Ford of Chicago responded

Kirby, it’s great to know that April provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

January 11, 2024

The car service and customer service was excellent! ! They always provide great service. Grant did a fine job! More

by hanna_parker
Recommend Dealer
Yes
Employees Worked With
Grant Mc Kay
Report | Print
Jan 11, 2024 -

Murgado Ford of Chicago responded

Hi Hanna, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

1
...
31
32
33
...
120