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Murgado Ford of Chicago

Chicago, IL

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Reviews
Vehicles
4.4
1,182 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,182 reviews

October 17, 2023

The dealership was busy but organized and my service agent was helpful and polite and was able to answer all my questions. More

by Dcbbunn8909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
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Oct 18, 2023 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 17, 2023

Straightforward sale. No Hassles. Good communication. A pleasant counter-experience to those I've had with other dealerships. More

by mathmodels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tray Hill
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Oct 17, 2023 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 16, 2023

Easy appointment, good service, excellent help from Edgar and Antonio in the service department...top notch guys. Highly recommend Fox Ford service. More

by sayhibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and Antonio -Service writers.
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Oct 17, 2023 -

Murgado Ford of Chicago responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 13, 2023

Organized, timely and I really like how they send the description of recommended services and why. More

by Tracy Sorce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 16, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words, Tracy. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 06, 2023

Fox Ford of Chicago did fast service! Oil change was done very quickly even without appointment ! More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
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Oct 06, 2023 -

Murgado Ford of Chicago responded

Ivan, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Oct 06, 2023 -

Ivan responded

Great and fast service! Thank you!

September 30, 2023

Service is always great! I am never disappointed . Antonio was able to identify the problem and communicated everything that was needed to be done. More

by Gkinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 29, 2023

They took great care of my car and performed all the necessary work in a timely manner! Went there for a safety recall fix and transmission fluid change - definitely will return again and highly recomme More

by khanbhainilofar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 28, 2023

Everything was fine in a timely manner and I was kept up to date about the process More

by Dmcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 29, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 25, 2023

Thanks, Ruben! You made the process of buying out our lease smooth, enjoyable, and dare I say — quick! More

by kelli.langdon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
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Sep 26, 2023 -

Murgado Ford of Chicago responded

Kelli, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Lincoln. Please feel free to contact us if you have any questions on your new purchase. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 24, 2023

Great service all the time with friendly personnel to work with Pleasant and inviting environment More

by lrenkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
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Sep 26, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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