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Murgado Ford of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
1,175 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,175 reviews

July 29, 2023

Great service from sales team and finance team. They took care in putting me in the right care that I could afford More

by Chgoken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade, Alonso
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Jul 31, 2023 -

Murgado Ford of Chicago responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Lincoln. Please feel free to contact us if you have any questions on your new purchase. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 27, 2023

High quality and very responsive service. Grant called when he said he would, sent a porter on time, and rectified the issues with my Aviator quickly. I'm happy to use the service again. More

by bcorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Jul 28, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 25, 2023

Excellent service and clean place. They care about customers. Ask for Alonzo and he'll take care of you. More

by Hayellataifeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
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Jul 26, 2023 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 22, 2023

Chappy Polk is a great person to deal with; the experience was great, and I am thoroughly loving my new Mach E More

by nd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chappy Polk
Report | Print
Jul 24, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 21, 2023

Efficient, reliable, & well knowledged & courteous. That’s all I have to say! I don’t have 15 words! More

by Renital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 24, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 15, 2023

The staff were great (Aimmey), at keeping me informed and up to speed regarding the work needed. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jul 17, 2023 -

Murgado Ford of Chicago responded

Matt, it’s great to know that Aimmey provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 11, 2023

My Service Manager Steve was fair, and considerate to my concerns. He took time to meet with me and resolved the issue with good judgement. Boris and Nico were very efficient. Best in the future! More

by derby
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Vihnanek, Boris, Nico
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Jul 12, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 09, 2023

Always friendly, always kept up to date, always with a smile! Very pleased to have our car purchased and serviced here. Boris was our service coordinator, excellent service. More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Jul 10, 2023 -

Murgado Ford of Chicago responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 08, 2023

My service advisor, April was super friendly and helpful. Truck was ready early too. Thanks team More

by HeyJohnnyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April was super friendly and helpful
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Jul 10, 2023 -

Murgado Ford of Chicago responded

It’s great to know that April provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 06, 2023

April was amazing; she was detailed, she listened to my concerns, and kept me informed. Thank you again! More

by jamesncolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jul 07, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

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