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Murgado Ford of Chicago

Chicago, IL

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Employees
Reviews
Vehicles
4.4
1,172 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,172 reviews

June 17, 2023

wonderful experience and friendly environment. employees care about customers' needs. I felt right at home. More

by croman2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 20, 2023 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 17, 2023

Pleasant interaction. Keep me updated with the process of repair and provided additional information of resources they weren’t able to handle. More

by Formation22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
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Jun 20, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 16, 2023

Service experience-an oil change- was extremely efficient and surprisingly quick. Service supervisor was friendly and responsive More

by david.kravitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amee
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Jun 20, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 13, 2023

The Lincoln service department is awesome. I make an appointment and always wait for my vehicle when it's just routine service. Internet, coffee, comfortable desks to work at in privacy or i More

by Roth Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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June 13, 2023

The Lincoln service department is awesome. I make an appointment and always wait for my vehicle when it's just routine service. Internet, coffee, comfortable desks to work at in privacy or i More

by Roth Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jun 13, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 11, 2023

Henry Choi is very personable and kept me well informed while service was being done on my car. More

by mw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Choi
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Jun 12, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 10, 2023

Experience was quick and easy! Waiting rooms are incredibly comfortable. It was overall just a really great and painless experience! More

by Jones9603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Jun 12, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 07, 2023

Service is always on time with my oil changes. Service floor is super clean and very nice waiting rooms. Alonso always takes care of me. More

by LJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso
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Jun 08, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 05, 2023

If you going to Fox Ford, see Aimmey! She welcomed me, greeted me and made me feel part Fox Ford family within my first visit. First time and coming back. Looking to service your Ford, do More

by Raymond.roman1345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Roman
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Jun 06, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 03, 2023

The service was quick and reasonably priced. Service provider Aimmey was excellent to work with. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jun 05, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

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