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Murgado Ford of Chicago

Chicago, IL

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Employees
Reviews
Vehicles
4.4
1,172 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,172 reviews

May 01, 2023

Good service. Nice waiting room area. Perhaps add some snacks for costumers in waiting lounge More

by andy.sexton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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May 02, 2023 -

Murgado Ford of Chicago responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 27, 2023

Alonzo, as always, was thorough, kind, and attentive. The entire staff did the job quick and helped us see what needed to be done next. Thanks! More

by MikeStan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
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Apr 28, 2023 -

Murgado Ford of Chicago responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 24, 2023

Quick lane's April and Alonso always take care of me! I've been a customer since 2015. This is the only place I service my Ford. Thank you April and Alonso for your outstanding service and customer care! More

by JGBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea, Alonso
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Apr 25, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 13, 2023

I've had my Ford Escape serviced at this dealer for several years and always have a great experience. Always timely, thorough and professional. And I really appreciate the free shuttle. More

by angcmp
Recommend Dealer
Yes
Employees Worked With
Boris, Ben
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Apr 14, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 13, 2023

Timely service, took my car in earlier than appointment time to help woth work schedule. Thorough inspection and service. Great customer service from the service office More

by Cubbiefan105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Apr 14, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 03, 2023

Very professional, courteous, timely & professional. I was in on time & received my car earlier than expected. More

by Sjwbond
Recommend Dealer
Yes
Employees Worked With
Nickolaus Pfropper
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Apr 04, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 01, 2023

It was a pleasure to find a service staff dedicated to my best interests, safety snd satisfaction. Nick explained my service issues clearly, free of the obsolete tactics of service writers. He earned my trus More

by lcopper
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 03, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 30, 2023

Aimmey helped me with a works package and was very helpful. Will be returning to fox ford More

by jayford59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
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Mar 31, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 29, 2023

Great location. Professional friendly service. On time to appointment. Very nice clean waiting area with coffee options. The work took the time estimated and the op More

by jsmythe8305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia, Luis Lopez.
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Mar 30, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 28, 2023

My appointment was at 10:45 and the service was performed expeditiously. I drove out at 11:30. My service rep, Boris, was great! Try to keep this guy. Thanks Fox Ford. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Mar 29, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

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