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Murgado Ford of Chicago

Chicago, IL

4.4
1,172 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,172 reviews

March 28, 2023

Nice location. Conveniently located in the city. Nice clean service area. Friendly staff. Big screen TV. Free bottled water and coffee. Plenty of vehicles to More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Mar 29, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 24, 2023

Thanks Alonzo for your service. Your professional and friendliness was much appreciated. Thank you again More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 27, 2023 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 21, 2023

Boris in the service department was polite and efficient. He said the work would take about an hour and that timeline was met. Appreciate the quality of service. Thank you for another great experience! More

by fy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Mar 22, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Fox Ford Lincoln Team

March 17, 2023

Nick at Lincoln service is always a pleasure to work with whenever I have scheduled maintenance. More

by Jsilves592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, graham
Mar 20, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Fox Ford Lincoln Team

March 15, 2023

Excellent job. Fast and courteous. I can always count on the QC fleet being taken care of correctly. More

by bretzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mugan Rob Jahn
Mar 16, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Fox Ford Lincoln Team

March 10, 2023

Professional and Courteous Service. I would recommend them for any of your automotive needs. Will definitely buy from them again. More

by Seldrex3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Shannon MJ. And 2 great shuttle drivers
Mar 10, 2023 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Fox Ford Lincoln Team

March 04, 2023

Overall great experience. Only thing I'd suggest is allowing online service scheduling for commercial vehicles. I scheduled a 60000 mile full-service oil change and inspection More

by andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 06, 2023 -

Murgado Ford of Chicago responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Fox Ford Lincoln Team

March 02, 2023

Great customer service from Luis Cruz ! !! Excellent pricing and very friendly and knowledgeable. Would recommend going there for your next car !! More

by milenkakach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you so much for leaving this awesome review of our dealership. Luis truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, The Fox Ford Lincoln Team

March 01, 2023

Quick service, writer was pleasant, nice waiting room, easy scheduling and added a service on, on the fly with no issues. More

by gcomparone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Mc Cray
Mar 06, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Fox Ford Lincoln Team

February 28, 2023

I am very pleased with the customer service provided. I was welcomed and my issues were resolved in a timely manner. More

by 13vasquezm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Mar 06, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Fox Ford Lincoln Team

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