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Murgado Ford of Chicago

Chicago, IL

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Employees
Reviews
Vehicles
4.4
1,172 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,172 reviews

December 29, 2022

Was greeted by April who was very nice and efficiently took care of my vehicle service needs. Thank you. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Fox Ford Lincoln Team

December 24, 2022

Service at this dealership is always exceptional. While I was waiting for my car car I was able to talk to someone about upgrading to a larger SUV. More

by dakalmanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ammee and Chappy
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you for this amazing review! We really appreciate your business here at Fox Ford Lincoln. Best, The Fox Ford Lincoln Team

December 21, 2022

Nick and Grant are the best! Always ready to help, correcting the problem and giving guidance for upcoming maintenance. More

by MKS awd 2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Grant
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you for your kind words. We are very happy to hear that Nick and Grant were so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Best, The Fox Ford Lincoln Team

December 20, 2022

They were all so friendly and kind! I didn’t know where I was going and everyone I met was happy to help, by far one of the best experiences I have had for an oil change. More

by ALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
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Mar 06, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Fox Ford Lincoln Team

December 16, 2022

Visiting Fox Ford is always a good experience! Alonzo Bass is always very helpful and understanding of my needs, and he strives to get my vehicle’s maintenance completed in a very timely manner a More

by Flashladash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass, Ritchie, Steve
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Fox Ford Lincoln Team

December 09, 2022

Communication was clear & easy. I was quickly notified about any updates to my vehicle status. More

by mm2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 06, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Fox Ford Lincoln Team

December 08, 2022

It is always nice when the Service Technician remembers you. As before, fast, kind, friendly greeting. Kept me posted as to progress. Service time was quick which was nice. More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo (service tech): very very friendly and explains clearly
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Fox Ford Lincoln Team

December 08, 2022

Super easy oil change and rotate with Alonzo. Last experience in service was not so great, but this has restored some faith. More

by Jon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, The Fox Ford Lincoln Team

December 06, 2022

Fast prompt service. Free coffee and big screen TV. Friendly staff. Vending machines. Large showrooms More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Kotesky
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Mar 06, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Fox Ford Lincoln Team

December 01, 2022

Friendly service and good explanation of the issues with my vehicle. Really glad with the quick turnaround too. More

by laurarcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso, April
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