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Murgado Ford of Chicago
Chicago, IL
1,355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
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Showing 1,355 reviews
October 10, 2025
I want to commend Vanessa Delmuro of quick service lane for rescuing the repair of my car from long delay caused by unavailable parts. It was in the best of service of the many Ford quick lanes I have pa for rescuing the repair of my car from long delay caused by unavailable parts. It was in the best of service of the many Ford quick lanes I have patronized across the US since 1998. More
by carl
Employees Worked With
Vanessa Delmuro
September 28, 2025
My sales person was wonderful. She was very gracious to us.Mati was excellent we would recommend her to others in our family or friends She was very gracious to us.Mati was excellent we would recommend her to others in our family or friends More
by Juan
September 17, 2025
Service booking agent provided inaccurate information regarding loaners. Luxury vehicle with 20K miles incurred a $2,000 repair that was not accident related. One broken component could only be replace regarding loaners. Luxury vehicle with 20K miles incurred a $2,000 repair that was not accident related. One broken component could only be replaced with a "complete assembly". More
by kolofam
Employees Worked With
September 11, 2025
Nice clean facility. Big screen TV. Friendly staff. Lot of vehicles to look at while waiting for vehicle to be serviced. Free coffee and bottled water. Big screen TV. Friendly staff. Lot of vehicles to look at while waiting for vehicle to be serviced. Free coffee and bottled water. More
by John
Employees Worked With
Julisa Colon
Verified CustomerAugust 29, 2025
Herbert in Sales was kind and made the process of buying our car seamless. He was professional and also efficient with getting our new vehicles and paperwork done quickly. It saved us from waiting around th our car seamless. He was professional and also efficient with getting our new vehicles and paperwork done quickly. It saved us from waiting around the dealership for hours. Appreciate the great customer service and would highly recommend them! More
by Cruz
Employees Worked With
Herbert
August 29, 2025
Very clean respectful and quick service very helpful and knowledgeable will go back all the time knowledgeable will go back all the time More
by senadkraja
Employees Worked With
August 25, 2025
Stand was friendly and I appreciated the time estimate provided for my services. The way recommended services was done did not feel as clear but I do like that they planned to call a week later to discuss provided for my services. The way recommended services was done did not feel as clear but I do like that they planned to call a week later to discuss scheduling More
by amberprzybyla
Employees Worked With
Unknown
