Murgado Ford of Chicago

Appreciated the complimentary car wash. Car was ready within the estimated time frame. Dealership is walking distance from home. Received call when car was ready. within the estimated time frame. Dealership is walking distance from home. Received call when car was ready. More

Every time I am service for my vehicle it Good More

Work was completed ahead of schedule. Staff was efficient and courteous. and courteous. More

Great experience, Boris in particular was very good. Constant communication throughout my service experience was very helpful. Work was done when I was told it would be. Constant communication throughout my service experience was very helpful. Work was done when I was told it would be. More

Great service from Alonso. He was very professional in his dealing with me. his dealing with me. More

Closest to my home so it’s out of convenience More

The service was very good. Alonzo Bass was especially helpful. I hope you have more help like him. The new Quick Lane building is impressive and seems very well laid out. I'll be back again when I need s helpful. I hope you have more help like him. The new Quick Lane building is impressive and seems very well laid out. I'll be back again when I need service for my 2016 Ford Fiesta which I bought at Fox Ford. More

Alonzo was terrific, car was ready quickly, and needed to stop back for some air in the tires later in the day, in/out 5 minutes. Thanks stop back for some air in the tires later in the day, in/out 5 minutes. Thanks More

Easy method to schedule service with a timely reminder before the appointment. The time for the service was not too long and the price was average. before the appointment. The time for the service was not too long and the price was average. More

Last year when I brought my Lincoln MKZ I wood have given them 4 1/2 stars due to the fact of them charging the wrong sale taxes and when I went for my registration I was charged the additional sale taxes th them 4 1/2 stars due to the fact of them charging the wrong sale taxes and when I went for my registration I was charged the additional sale taxes that they failed to charge. This caused me to have to pay an additional $200 plus that should have been charged at the dealership for the out of the door price. My son an I went to purchase a vehicle today and the manager tried to sale us a car that cost an additional $10,000. No thank you. We were thinking about financing the vehicle we came there for then offered cash out the door and was told by the manager that they would not accept cash because they make their money by financing a vehicle. 🤔. Needless to say we got up and walked out. More