
Murgado Ford of Chicago
Chicago, IL
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Service person Alonzo was very professional and helpful. He provided all of the information required such as price of service and future repairs needed to be completed. He provided all of the information required such as price of service and future repairs needed to be completed. More
Good service great customer service manner quick service and the staff is very friendly helpful response I will recommend to my friends and family and workers and the staff is very friendly helpful response I will recommend to my friends and family and workers More
I had a wonderful experience purchasing my new car. Chappy was so helpful, kind and was not pushy. He let me take my time with the decision, and was so helpful in showing me how to use all of the new c Chappy was so helpful, kind and was not pushy. He let me take my time with the decision, and was so helpful in showing me how to use all of the new car features. Chappy also called to check in to see how the car is, and will meet with me in the future if I need help. I was able to fill out my information before I bought the car, which was super helpful and cut down on any COVID exposure. The purchase process was so quick. The best car experience I have had. More
Went in for the "works" and Brian helped me get it all started. Waited in the TV room with the big screen TV. Missed the free coffee and cookies (not available due the covid19). Looked at the cars on di started. Waited in the TV room with the big screen TV. Missed the free coffee and cookies (not available due the covid19). Looked at the cars on display in the dealer showroom. The service was done in about an hour. Nice to get a free car wash! More
Great service, answered all concerns and offer assistance. Respectful and mindful of others waiting for their car to be serviced. I would recommend them to all. assistance. Respectful and mindful of others waiting for their car to be serviced. I would recommend them to all. More
Always fast, accurate and affordable service, quality parts and courteous staff make dealing with Fox worth the time, and dependable warranties add to the quality. parts and courteous staff make dealing with Fox worth the time, and dependable warranties add to the quality. More
Thanks to Jessica, I was in and out with no hassles. Everything that needed fixing/replacement got done in a timely manner which made the rest of my day very easy. Everything that needed fixing/replacement got done in a timely manner which made the rest of my day very easy. More
The entire staff, especially Alonzo was very nice. The service was quickly. I miss the cookies in the waiting but I understand why they aren’t there. service was quickly. I miss the cookies in the waiting but I understand why they aren’t there. More
I called John to arrange for Fox Ford to replace my tires on my 2015 Mustang and he made an appointment for me that same day. Alonzo answered all my questions about tire rotation and was very friendly and p on my 2015 Mustang and he made an appointment for me that same day. Alonzo answered all my questions about tire rotation and was very friendly and professional. More