Murgado Ford of Chicago

My experiences with the dealership-- from sales to service-- have been perfect. Enjoyed working with the sales people 2 years ago... and Nick, in service, twice since. No complaints from me! Thank you service-- have been perfect. Enjoyed working with the sales people 2 years ago... and Nick, in service, twice since. No complaints from me! Thank you-- More

Both Daniel and Luis were very helpful and we had a positive experience. Great customer service. positive experience. Great customer service. More

Great Customer Service in Sales !!! Very Helpful in the Financial Department !!! Quick and Easy Delivery Financial Department !!! Quick and Easy Delivery More

I had a very positive experience with Boris and the rest of the service team! of the service team! More

Do not shop here. Looking over the reviews and there seems to be a history of the store waiting for a great deal on a car coming in and then then either selling to a friend or selling the car behind the seems to be a history of the store waiting for a great deal on a car coming in and then then either selling to a friend or selling the car behind the back of a person willing to buy it at the agreed price. Avery the store manager can walk around the obvious recurring problem that this dealership has by saying first come first serve (because I was there first). I came in Thursday and told them I wanted to buy it on the spot. They Told me that it's a great deal and the mechanic would be done with it on Monday and I can come in and buy it, I offered my credit card and he told me don't worry about it. I told him text me the minute it is ready. 1:39pm the next day he said it's almost ready and to be ready to come in, in an hour or two. Then no response til the next morning that my car was sold. The issue with this is Avery told me they came in at 9am on Friday and bought the car. I was told at 1:30pm on Friday the car was still an hour or two before being ready to be. Someone was lying. Will be going to the BBB. Someone needs to be held accountable or this will keep happening. If the car wasn’t ready to be bought they shouldn’t have posted it online!!! Should not be allowed to sell a car to a friend when promised to someone else More

Always very knowledgeable concerning any car issues. Listen to your problem & take the time to answer questions. Easy to make appointments Listen to your problem & take the time to answer questions. Easy to make appointments More

Always a good experience work was done in reasonable amount of time. Friendly customer service. amount of time. Friendly customer service. More

Nick took the care to the service area immediately and before I could walk down to Target and back the service was complete. before I could walk down to Target and back the service was complete. More

Always great service, courteous help and honest pricing! Best place to get wonderful service for all automobiles! Best place to get wonderful service for all automobiles! More

Nick is always a pleasure to deal with.Very attentive to Nick is always a pleasure to deal with. Very attentive to my phone calls & texts. He's always very professional & friendly. Nick is always a pleasure to deal with. Very attentive to my phone calls & texts. He's always very professional & friendly. More