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Murgado Ford of Chicago

Chicago, IL

4.4
1,160 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,160 reviews

March 13, 2021

Nick was there.Seem like new employee was in training.Both were very respectful.As always.Would recommend Fox to family ans friends.Give them 2 gentlemen 5 stars.Thank You Tim Edwards More

by thebigt45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick/ Training Person
Mar 15, 2021 -

Murgado Ford of Chicago responded

Thank you so much for the nice review, Tim! We really appreciate this feedback and I'll be certain to share your compliments with Nick and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 09, 2021

The dealership was super nice and clean, service was quick, and Jessica went above and beyond in helping me with my service appointment. All of my expectations were far exceeded! More

by lebeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 10, 2021 -

Murgado Ford of Chicago responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Jessica was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 08, 2021

Quick service and job well done. I told Johnny I needed to be in and out and he did just that for me. The text communication was also very easy. More

by monicamc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kocovsky
Mar 08, 2021 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Monica! I'm very happy to hear that Johnny was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 06, 2021

Had an appointment for an oil change, was 15 min early, got me in right away very friendly and efficient. Did the tire rotation and multiple point inspection gave it a quick wash and I was on my way in les More

by smccoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 08, 2021 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 03, 2021

Always Great service in the Lincoln Department. Nick treats and recognizes you as a valued client and always keeps you updated on necessary maintenance for your vehicle. Nick and Fox Ford goes out of th More

by Bonamigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 04, 2021 -

Murgado Ford of Chicago responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Nick and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 03, 2021

Alonzo over delivered without over selling. Will be back. Excellent and timely service. Was notified by text car was ready and was promptly processed and out the door upon arrival. More

by Brokermartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo was my rep
Mar 04, 2021 -

Murgado Ford of Chicago responded

Thanks for the great feedback! We're very happy that Alonzo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 03, 2021

Everyone I came in contact with was very nice and willing to help. I appreciated them answering my questions and giving me the details I needed More

by Dabendro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 04, 2021 -

Murgado Ford of Chicago responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

February 27, 2021

Oil change and routine check was very efficient. Waiting room safe and comfortable. I was in and out in less than an hour. Thank you More

by Morag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 01, 2021 -

Murgado Ford of Chicago responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

February 26, 2021

Fox Ford made it easy to make an appointment, were ready when I arrived for service, gave me an accurate estimate for time of service, were friendly dealing with me and gave me a fair price. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 26, 2021 -

Murgado Ford of Chicago responded

John, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

February 19, 2021

Service was prompt, thorough, and generally excellent. Alonzo was very informative, giving me a time estimate when I checked in, and letting me know where we were in the process while I waited. A great e More

by Markj87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Feb 19, 2021 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Mark! I'm very happy to hear that Alonzo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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