Back

Murgado Ford of Chicago

Chicago, IL

4.4
1,160 Reviews
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

Showing 1,160 reviews

January 08, 2021

Boris excellent coordinator for today's visit. Dealership looks good and it's a pleasure to spend time there. It's all good, as they say. More

by campbellstuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris, April
Jan 11, 2021 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this review, Stuart. We are pleased to hear that Boris was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

January 07, 2021

Daniel Perrico did a great job. Made trading in my lease as smooth as possible. Very helpful. New car was ready the next afternoon, ready to go. More

by LindsayBL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Perrico
Jan 07, 2021 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Lindsay! I'm very happy to hear that Daniel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

January 05, 2021

You guys were great! Came early to get a splash guard re attached underneath my car . No appointment. They took my car with no issues and I was on the road in 40 minutes. Bravo Fox! Nickolaus was amazing! More

by Mklarfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolaus
Jan 07, 2021 -

Murgado Ford of Chicago responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Kind regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

January 04, 2021

Our experience at Fox Ford Lincoln was the best car buying experience we've had. We felt that both the dealership and the salesman were honest and helpful. We were dreading the process, but it was not More

by abigailanne15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tramayne Hill
Jan 06, 2021 -

Murgado Ford of Chicago responded

Abigail, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 31, 2020

Great help and as well very helpful for what I asked for he gave me back a review on my vehicle that everything was up to service and working. More

by Roberto Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett
Jan 04, 2021 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Roberto! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 30, 2020

The service was fast until I needed to leave with my car. there was a car blocking mine and they couldn't find the keys to move it out of the way. Luckily no one was parked behind me and the service tech w More

by SANDEE0611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris, The young man who did my final paperwork was fabulous but I don't know his name
Dec 31, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 30, 2020

Chappy and the General Manager were amazing to work with. We went in to look at trading in my car and ended up trading in my wife’s car as well! finance manager also made it simple and painless. I have bo More

by Robert Brand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy, sorry don’t remember GM or Finance Manager names but they were great as well.
Dec 31, 2020 -

Murgado Ford of Chicago responded

Thank you so much for the nice review, Robert! We really appreciate this feedback and I'll be certain to share your compliments with Chappy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 24, 2020

Everett was very helpful and professional. I had to come back the next day, and he called me right when the part was ready. He made sure I was in and out as quickly as possible. The service team at F More

by SSChicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett
Dec 28, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Everett was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 22, 2020

Thank you Chappy for the wonderful service. You made it so easy and comfortable to purchase not one but two cars at the same time More

by Julie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy
Dec 23, 2020 -

Murgado Ford of Chicago responded

Hello Julie, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chappy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 22, 2020

very happy with the service and helpfulness of this dealership will make my home for services for future maintenance on my car felt very comfortable here More

by josephmac31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Branson
Dec 23, 2020 -

Murgado Ford of Chicago responded

Joseph, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

...
63
...