Back

Murgado Ford of Chicago

Chicago, IL

4.4
1,160 Reviews
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

Showing 1,160 reviews

December 15, 2020

Excellent service , friendly staff got there earlier and Nick took my car right away for service and called me about two hours later to let me know that my car was ready I was surprised and glad thank you More

by Rmanu001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 16, 2020 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Nick does for Fox Ford Lincoln and our customers. Hope to see you again soon! Kind regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 12, 2020

Courteous and attention to details!! I told them what I wanted and they came through for me also a very professional staff and salesman. I would highly recommend this dealership to anyone More

by JamesBond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, Shannon, Avery, Jim
Dec 14, 2020 -

Murgado Ford of Chicago responded

We love hearing about customers that have a terrific experience at Fox Ford Lincoln. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 11, 2020

Cappy was outstanding. I could not have asked for someone better. He went above and beyond the call to make my experience terrific, including driving me to the bank to get a cashiers check so I coul More

by rcowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cappy
Dec 11, 2020 -

Murgado Ford of Chicago responded

Thank you for your review and business as a customer here at Fox Ford Lincoln. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 11, 2020

Satisfied with work done, had to wait for an hour just for an oil change, charged me a lot. Still rating 4 stars ⭐️ for the work done. More

by Zee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 11, 2020 -

Murgado Ford of Chicago responded

Thanks for your great review, Zee. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 09, 2020

Overall good people laverne and Danny took very good care of us..I initially was interested in a used BMW..laverne had a perfect alternative vehicle in mind for me..I'm happy he did... More

by unionbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laverne...Danny
Dec 10, 2020 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 06, 2020

The service dept at Fox Ford is tops. Johnny checked me in and was very responsive and up front while communicating during my repair. My car was repaired correctly, ahead of time.and under warranty. A More

by capenv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 07, 2020 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Johnny was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 03, 2020

I'm always pleased with service here. It's easy to schedule online and I feel safe in the waiting room environment. Excellent and efficient service! More

by Ed's vehicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 04, 2020 -

Murgado Ford of Chicago responded

Ed, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 24, 2020

Fox Ford was Very helpful with the purchasing process. Abel helped me find the car I wanted in a quick and timely manner. would recommend More

by nzamler@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
Nov 25, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 24, 2020

Fantastic service from the start to the finish. Every single staff member was polite and knowledgeable. I highly recommend Fox Ford Lincoln for servicing your automobile. More

by Brett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 25, 2020 -

Murgado Ford of Chicago responded

Brett, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 22, 2020

Service has always been provided on time and all concerns have been always addressed as well. The online setup for service appointments is very convenient. More

by jvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff
Nov 23, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

...
64
...