Back

Murgado Ford of Chicago

Chicago, IL

4.4
1,160 Reviews
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

Showing 1,160 reviews

October 08, 2020

Drove my car in for a fluids servicing, tire rotation and oil change. Drove out about 90 minutes later. All good. F-FL is a great dealership and I recommend it. More

by Jeff J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember, but she was very pleasant.
Oct 09, 2020 -

Murgado Ford of Chicago responded

Jeff, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 04, 2020

Johnny continues to provide responsive and caring service to us in all our interactions with Ford. He tells me like it it and then resolves my provlem. More

by Eugeniabryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 05, 2020 -

Murgado Ford of Chicago responded

Hi Eugenia, and thanks for the great feedback! We're very happy that Johnny was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 03, 2020

Great experience working with Ruben to select a vehicle that met my needs. Ruben was very professional. James, who I’ve worked with in the past, made the process smooth and easy. He is very thorough More

by Kevin S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Garnica, James Rambo
Oct 05, 2020 -

Murgado Ford of Chicago responded

Kevin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 02, 2020

Great location which makes it easy for me. The staff at the express lane is friendly and helped me have a great experience. Thanks again! More

by wolfen63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzette Rivera
Oct 05, 2020 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 01, 2020

Great service! really appreciate the care and quality of service. im just going to continue writing until i hit this 25 word minimum word count. More

by sjharries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot
Oct 02, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Please let us know if there is anything else that we can assist you with. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 25, 2020

This dealership is convenient for me by location, that is one of the reason I chose this dealership along with I believe in purchasing a American Made car. The type of car I decided to upgrade to a SUV upon More

by r1olden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Samuels, April, Johnny, Alonzo and Maya Samuel Supervisor.
Sep 25, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 25, 2020

Chappy was great! Friendly, insightful, and a pleasure doing business with. I would definitely recommend him and fox Ford Lincoln to friends or relatives. We love our new car. More

by ckp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy
Sep 28, 2020 -

Murgado Ford of Chicago responded

We loved reading this review! Happy customers are our aim, and it appears Chappy really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 23, 2020

We always get our cars serviced at Fox Ford: friendly, efficient, staff who go the extra mile to make sure the work is done right; no BS of trying to sell us something we don’t really need. More

by Edward2081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Alonzo
Sep 23, 2020 -

Murgado Ford of Chicago responded

At Fox Ford Lincoln, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 19, 2020

Great service and Pete was very helpful in finding the right car. One thing I will tell you is that I hate these kind of forms. More

by j.c.craft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Banks
Sep 21, 2020 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this review. We are pleased to hear that Pete was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 17, 2020

Everyone was professional and courteous - didn’t hesitate when asked for assistance. Process was seamless. Not stressful at all. Thank you for all of your help and of course my salesperson mrLawrence was tho More

by Elev8now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery, Sam Hammad and John
Sep 17, 2020 -

Murgado Ford of Chicago responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

...
67
...