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Murgado Ford of Chicago

Chicago, IL

4.4
1,160 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,160 reviews

September 14, 2020

Team was quick to respond, provided accurate info, and discuss options for purchase. Made it easy to make a decision over the phone and finalize. I drove in from out of state to buy the f-150 and was a More

by Chrispt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Banks and Shannon
Sep 14, 2020 -

Murgado Ford of Chicago responded

Chris, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 13, 2020

Service was quick, exactly what it should have been, and done very professionally. All the staff were helpful, especially Alonzo Bass who charged me and looked up a couple of things for me. More

by JFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Sep 14, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Alonzo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 11, 2020

Had a computer/ electrical problem. Fox accurately diagnosed the problem and corrected while I waited. Very appreciated the great service even though the Service Dept was understaffed. Thanks, Fox. More

by KenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockin Robin, Brian
Sep 14, 2020 -

Murgado Ford of Chicago responded

Ken, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 09, 2020

I took my car in for the Works and check out the low tire pressure caution light and they found a nail in one of the tires. They were able to fix the problem for me. Good thing they found the nail and brou More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 10, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, John! I'm very happy to hear that Heather was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 06, 2020

Excellent service, great stuff, very fast and effective. I will be back soon. Heather was great and very helpful, answered aIl the questions I had. More

by Memoperazic@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 08, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 05, 2020

Took my car for service. Fast and friendly service and my car was ready when expected. Was a great experience and will take my car back. More

by Skylair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Sep 08, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 04, 2020

Service was very good. Wade, our salesman, was very attentive to our needs and questions, which were fully answered. He provided a few options with thorough information. Pleasure to deal with. Made u More

by chrystya7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Slims, Sam Hammad
Sep 04, 2020 -

Murgado Ford of Chicago responded

I am happy to hear your time spent with Wade was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Kind regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 02, 2020

Worked with Lavern and Angel. Found them both to be pleasant and professional. Car was as advertised and clean. Easy to schedule my visit online. More

by Eve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Lavern
Sep 03, 2020 -

Murgado Ford of Chicago responded

Thank you so much for the nice review, Eve! We really appreciate this feedback and I'll be certain to share your compliments with Lavern and Angel. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 31, 2020

Very fast and give me good advice. very patient. I have been going to this dealership for more than 4 years. good experience. thank you. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Sep 01, 2020 -

Murgado Ford of Chicago responded

Gary, thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 30, 2020

Easy and flexible online scheduling. Heather was very attentive when I arrived, and kept me updated on the status of my repairs the whole time. Work was finished earlier than expected, and price was spot More

by ag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 31, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Heather was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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