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Murgado Ford of Chicago

Chicago, IL

4.4
1,183 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,183 reviews

April 14, 2025

Professional, Clean, Customer Oriented, Knowledgeable, Satisfaction Driven Staff throughout. Quick Lane was quick despite being a walk in More

by Julian.llanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
Apr 14, 2025 -

Murgado Ford of Chicago responded

Thank you for the great review! We're glad to hear you had a positive experience with our team at Quick Lane. We appreciate your feedback and look forward to serving you again soon!

April 14, 2025

Friday was the first time I experienced the new ownership. I really enjoyed working with Kaleb very professional and very friendly. More

by rdenkjr
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz, Kaleb Ortiz
Apr 15, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We’re glad to hear that Kaleb made your visit enjoyable. We’re committed to providing great service. We look forward to working with you again soon!

April 14, 2025

Exceeded expectations. It was after hours and they opened up just to let me in because my daughter forgot her softball gear in the trunk. It was great greatly appreciated. More

by todschneid
Recommend Dealer
Yes
Apr 15, 2025 -

Murgado Ford of Chicago responded

We’re so glad we could help! It’s always our goal to go above and beyond for our customers, and we’re happy to have been able to assist you. Thank you for your kind words! We look forward to serving you again.

April 13, 2025

It was one the for good service It was a great service there the person was really nice performance i well bring my car there for service always More

by Leticiabush
Recommend Dealer
Yes
Employees Worked With
I don't work with anyone i just pull in
Apr 14, 2025 -

Murgado Ford of Chicago responded

Thank you, Leticia! Your feedback means a lot to us! We're grateful for the five-star review and your loyalty!

April 12, 2025

I felt comfortable. The employees were courteous. The work I had done was explained to me in full More

by Lemjr0122
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
Apr 14, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We’re glad to hear you felt comfortable and well-informed throughout your visit. We appreciate your kind words and look forward to assisting you again!

April 12, 2025

I'm not interested in writing 15 words. That requirement prevented me from completing this sooner and, no doubt, limits the responses you get. More

by angcmp
Recommend Dealer
Yes
Employees Worked With
Aimee
Apr 14, 2025 -

Murgado Ford of Chicago responded

Your feedback means a lot to us! We're grateful for the five-star review and look forward to helping you with anything you need in the future!

April 11, 2025

Great staff Clean dealership the staff is so helpful not to much waiting The Mrg at sales in a great guy Mr. Lawrence More

by Lachina8
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
Apr 14, 2025 -

Murgado Ford of Chicago responded

Thank you for the wonderful feedback! We're glad to hear you had a positive experience with our team and enjoyed the clean dealership. We’ll be sure to pass along your kind words to Mr. Lawrence and the rest of the staff!

April 11, 2025

My Service was on time and thorough. Ryan was knowledgeable and nice to work with. More

by freon_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
Apr 14, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 11, 2025

Friendly, I like the way that someone listens to you about your problems and making sure they take care of your problems and keep you up dated on your vehicle and making sure everything is fixed correct More

by julius40.kh
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
Apr 14, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback, Julius! We’re glad we were attentive and got the job done right for you. We look forward to serving you again!

April 10, 2025

Super easy, super clean, super fast, and honest. Kaleb Ortiz walk me through everything and stayed in communication with me until the car was done. The shuttle service was very fast and easy. I will More

by a.caffarelli
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thanks very much for the kind words. We look forward to serving you again!

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