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Murgado Ford of Chicago

Chicago, IL

4.3
1,237 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,237 reviews

December 11, 2020

Satisfied with work done, had to wait for an hour just for an oil change, charged me a lot. Still rating 4 stars ⭐️ for the work done. More

by Zee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 11, 2020 -

Murgado Ford of Chicago responded

Thanks for your great review, Zee. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 09, 2020

Overall good people laverne and Danny took very good care of us..I initially was interested in a used BMW..laverne had a perfect alternative vehicle in mind for me..I'm happy he did... More

by unionbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laverne...Danny
Dec 10, 2020 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 06, 2020

The service dept at Fox Ford is tops. Johnny checked me in and was very responsive and up front while communicating during my repair. My car was repaired correctly, ahead of time.and under warranty. A More

by capenv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 07, 2020 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Johnny was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 03, 2020

I'm always pleased with service here. It's easy to schedule online and I feel safe in the waiting room environment. Excellent and efficient service! More

by Ed's vehicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 04, 2020 -

Murgado Ford of Chicago responded

Ed, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 24, 2020

Fox Ford was Very helpful with the purchasing process. Abel helped me find the car I wanted in a quick and timely manner. would recommend More

by nzamler@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
Nov 25, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 24, 2020

Fantastic service from the start to the finish. Every single staff member was polite and knowledgeable. I highly recommend Fox Ford Lincoln for servicing your automobile. More

by Brett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 25, 2020 -

Murgado Ford of Chicago responded

Brett, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 22, 2020

Service has always been provided on time and all concerns have been always addressed as well. The online setup for service appointments is very convenient. More

by jvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff
Nov 23, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 21, 2020

Nick and his team always do a great job on our Lincoln. They are friendly and very professional, work is done on time and quality has been excellent. Thank you! More

by jeffkess50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Nick
Nov 23, 2020 -

Murgado Ford of Chicago responded

Thank you for your great review, Jeff! We're glad to have Nick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 20, 2020

Very convenient, great set up, nice people in uncomfortable time. My vehicle is a work truck so the first statement is very realistic. Check them out. More

by Pdmcnuttconst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 24, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 19, 2020

I have an old 2006 Mercury Mariner that I have brought to Fox for service for many years. It still only has 117,200 miles and runs fine. I live in Chicago, park in a gated lot, not a garage and don't use it More

by Pat M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 20, 2020 -

Murgado Ford of Chicago responded

Pat, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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