Murgado Ford of Chicago

Everyone was very attentive without being overbearing. They were obviously taking masks, distancing etc. seriously. This gave the impression of a well run, reputable company, with good attention to det They were obviously taking masks, distancing etc. seriously. This gave the impression of a well run, reputable company, with good attention to detail. More

Had a tire blowout then blown away by the service received. I hit a pothole which blew out my tire. I had to put on my mini spare since it was Sunday. I Called Monday morning at 8:00 a.m. to see when I can get I hit a pothole which blew out my tire. I had to put on my mini spare since it was Sunday. I Called Monday morning at 8:00 a.m. to see when I can get a new tire and have it installed. I was very busy at work and could not drop my car off . Nick at Fox Lincoln offered to pick my vehicle up at my work in Elk Grove Village which is just under 20 miles from the dealership in an hour! Sure enough, Eric showed up promptly at 9:00 a.m. Eric asked when I get off work and I said 5:00 p.m. Eric left and said he will be back around 4:00 with my car washed and fixed. As promised, Eric showed up just after 4:00 and my was sparkling clean. Very satisfied with all the guys at Fox Lincoln More

Courteous complete service I scheduled an appointment for an oil change online. It took a little while before a service agent came out to meet with me, but he gave me an estimat I scheduled an appointment for an oil change online. It took a little while before a service agent came out to meet with me, but he gave me an estimate on how long I would have to wait, and my car was completed in less time. I was informed of what would be needed done the next time I come in. More

La atención fue excelente, recomiendo mucho que se contacten con Abel si necesitan información y guía para la compra de un carro. El mejor asesor. contacten con Abel si necesitan información y guía para la compra de un carro. El mejor asesor. More

Pleasant My only complaint is that I asked if they would do an exterior car wash, they said sure they would, but then they didn't wash it. My only complaint is that I asked if they would do an exterior car wash, they said sure they would, but then they didn't wash it. More

Awesome experience with David! Made it simple and easy for me to understand my finances, questions that I had , and anything else I had a question for , he had the right answer. A genuine guy’ for me to understand my finances, questions that I had , and anything else I had a question for , he had the right answer. A genuine guy’ More

Friendly staff, quick service, easy in and out to get a few things checked, followed guidelines and precautions for safety during covid situation well too few things checked, followed guidelines and precautions for safety during covid situation well too More

Great job! People at this dealership are highly professional and courteous. They got me in and out with no drama. It’s a pleasure to have service done here. One People at this dealership are highly professional and courteous. They got me in and out with no drama. It’s a pleasure to have service done here. One thing I would recommend is, if you’re going to provide a car wash, the vehicle should be completely dried. Other than that small thing, I’m quite satisfied with their staff and the work they do. More

As always, a terrific service experience My husband took our car in for an oil change and they discovered that my catalytic converter was not attached properly. They took care of this and my My husband took our car in for an oil change and they discovered that my catalytic converter was not attached properly. They took care of this and my service engine soon light went off! Problem solved. Thanks so much, Boris and Fox Ford. More

The service department is always great. Johnny was very informative and helpful with explaining my car repairs and the guys had my car fixed and ready in one day. I will continue to use Fox Ford for any ca informative and helpful with explaining my car repairs and the guys had my car fixed and ready in one day. I will continue to use Fox Ford for any car maintenance. Trustworthy, timely and very friendly!! More