Murgado Ford of Chicago

Johnny is simply the best! Thanks to the whole Fox Ford team for consistently great service! They get me in and out, and always communicate any issues! team for consistently great service! They get me in and out, and always communicate any issues! More

Check-in was smooth with questions answered. Waiting Check-in was smooth with questions answered. Waiting time was acceptable. The Items on the service appear to have been well done. Car came back Check-in was smooth with questions answered. Waiting time was acceptable. The Items on the service appear to have been well done. Car came back clean. Price is very reasonable for the work received. More

Excellent Service, Quick and Accurate The dealership has been very good since I started going to get my car repaired and maintained. I drive in, quickly get an estimate, and because I rat The dealership has been very good since I started going to get my car repaired and maintained. I drive in, quickly get an estimate, and because I rather not have to go back and forth to the dealership, I wait until the repairs are done. The property is clean, well maintained and with the right amount of amenities for waiting customers. More

Smooth experience with appointment overall. Slight wait upon dropping off vehicle. Wish someone would have greeted upon arrival. Sorta standing there for a while before Boris came to assist me. upon dropping off vehicle. Wish someone would have greeted upon arrival. Sorta standing there for a while before Boris came to assist me. More

Chelsey LaPorta was great! I already knew I would either go back to the RAV4 or switch to Ford (my family's favorite car line). I was lead through my concerns, "driving lifesty I already knew I would either go back to the RAV4 or switch to Ford (my family's favorite car line). I was lead through my concerns, "driving lifestyle" and a desire to avoid increasing my monthly car budget to a point it adds stress. Chelsey laid out several scenarios and showed me logical ways to evaluate the RAV4 vs. Escape. I understood there was no way I could get as good of CORVID-19 Deal by Toyota and if I was going to take advantage of this situation to get a reliable vehicle Ford was the way to go. Chelsey followed up with me and made the experience very enjoyable. More

Oil, filter,align, etc. Service appointments are Fast and Efficient as usual which is surprising during these COVID times. Friendly, etc Lounge was set-up with proper distan Service appointments are Fast and Efficient as usual which is surprising during these COVID times. Friendly, etc Lounge was set-up with proper distancing and there was cleaning staff working around the facility. . This is why i am returning customer. Keep it up. More

Both men were able to answer all of my questions. Abel was very knowledgeable regarding the workings of the Escape. Although Sam was very busy, he made sure my case moved forward. I didn't spend a lot of was very knowledgeable regarding the workings of the Escape. Although Sam was very busy, he made sure my case moved forward. I didn't spend a lot of time waiting. More

Nick was great. His customer service skills were appreciated.The service was good, also. Didn’t have to wait too long for the service of my car to be completed. appreciated.The service was good, also. Didn’t have to wait too long for the service of my car to be completed. More

Nice staff...enjoyed buy a new car. Ruben was very helpful and extremely knowledgeable. The process was very easy and not to long. Rambo explained all the financial information to us Ruben was very helpful and extremely knowledgeable. The process was very easy and not to long. Rambo explained all the financial information to us and was very nice. I would totally recommend this dealership to anyone! Thanks everyone!!!! More

service Boris was upfront with the repairs needed versus those that could be put off, and was also very accurate with the amount of time the repairs would tak Boris was upfront with the repairs needed versus those that could be put off, and was also very accurate with the amount of time the repairs would take. More