Murgado Ford of Chicago

Very organized when you bring your car in. Everyone in service is very friendly and helpful. I always have a good experience when I take my car in. service is very friendly and helpful. I always have a good experience when I take my car in. More

My service person, Alonzo, was very helpful and funny. He told me it would take 90 minutes to get my oil change, but it took far less than that. He offered me water while I waited and we chatted about m He told me it would take 90 minutes to get my oil change, but it took far less than that. He offered me water while I waited and we chatted about my job in education. He was very professional and pleasant. More

Everything was very efficient, went smoothly and quickly. Making reservation was easy. Not much else to say about an oil change. The waiting room amenities could use some work. Making reservation was easy. Not much else to say about an oil change. The waiting room amenities could use some work. More

The service was great. Of course there are all ways issues, but chappy handled them well and we at no time concerned. I feel the price was fair and follow up was great. issues, but chappy handled them well and we at no time concerned. I feel the price was fair and follow up was great. More

Service person Alonzo was very professional and helpful. He provided all of the information required such as price of service and future repairs needed to be completed. He provided all of the information required such as price of service and future repairs needed to be completed. More

Good service great customer service manner quick service and the staff is very friendly helpful response I will recommend to my friends and family and workers and the staff is very friendly helpful response I will recommend to my friends and family and workers More

I had a wonderful experience purchasing my new car. Chappy was so helpful, kind and was not pushy. He let me take my time with the decision, and was so helpful in showing me how to use all of the new c Chappy was so helpful, kind and was not pushy. He let me take my time with the decision, and was so helpful in showing me how to use all of the new car features. Chappy also called to check in to see how the car is, and will meet with me in the future if I need help. I was able to fill out my information before I bought the car, which was super helpful and cut down on any COVID exposure. The purchase process was so quick. The best car experience I have had. More

Went in for the "works" and Brian helped me get it all started. Waited in the TV room with the big screen TV. Missed the free coffee and cookies (not available due the covid19). Looked at the cars on di started. Waited in the TV room with the big screen TV. Missed the free coffee and cookies (not available due the covid19). Looked at the cars on display in the dealer showroom. The service was done in about an hour. Nice to get a free car wash! More

Great service and the pickup and delivery is great also something a lot of people I’m sure enjoy hope problem was resolved Thank you fox ford something a lot of people I’m sure enjoy hope problem was resolved Thank you fox ford More

Great service, answered all concerns and offer assistance. Respectful and mindful of others waiting for their car to be serviced. I would recommend them to all. assistance. Respectful and mindful of others waiting for their car to be serviced. I would recommend them to all. More