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Murgado Ford of Chicago

Chicago, IL

4.3
1,234 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,234 reviews

September 25, 2020

Chappy was great! Friendly, insightful, and a pleasure doing business with. I would definitely recommend him and fox Ford Lincoln to friends or relatives. We love our new car. More

by ckp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy
Sep 28, 2020 -

Murgado Ford of Chicago responded

We loved reading this review! Happy customers are our aim, and it appears Chappy really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 23, 2020

We always get our cars serviced at Fox Ford: friendly, efficient, staff who go the extra mile to make sure the work is done right; no BS of trying to sell us something we don’t really need. More

by Edward2081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Alonzo
Sep 23, 2020 -

Murgado Ford of Chicago responded

At Fox Ford Lincoln, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 19, 2020

Great service and Pete was very helpful in finding the right car. One thing I will tell you is that I hate these kind of forms. More

by j.c.craft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Banks
Sep 21, 2020 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this review. We are pleased to hear that Pete was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 17, 2020

Everyone was professional and courteous - didn’t hesitate when asked for assistance. Process was seamless. Not stressful at all. Thank you for all of your help and of course my salesperson mrLawrence was tho More

by Elev8now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery, Sam Hammad and John
Sep 17, 2020 -

Murgado Ford of Chicago responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 14, 2020

Team was quick to respond, provided accurate info, and discuss options for purchase. Made it easy to make a decision over the phone and finalize. I drove in from out of state to buy the f-150 and was a More

by Chrispt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Banks and Shannon
Sep 14, 2020 -

Murgado Ford of Chicago responded

Chris, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 13, 2020

Service was quick, exactly what it should have been, and done very professionally. All the staff were helpful, especially Alonzo Bass who charged me and looked up a couple of things for me. More

by JFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Sep 14, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Alonzo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 11, 2020

Had a computer/ electrical problem. Fox accurately diagnosed the problem and corrected while I waited. Very appreciated the great service even though the Service Dept was understaffed. Thanks, Fox. More

by KenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockin Robin, Brian
Sep 14, 2020 -

Murgado Ford of Chicago responded

Ken, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 09, 2020

I took my car in for the Works and check out the low tire pressure caution light and they found a nail in one of the tires. They were able to fix the problem for me. Good thing they found the nail and brou More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 10, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, John! I'm very happy to hear that Heather was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 06, 2020

Excellent service, great stuff, very fast and effective. I will be back soon. Heather was great and very helpful, answered aIl the questions I had. More

by Memoperazic@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 08, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 05, 2020

Took my car for service. Fast and friendly service and my car was ready when expected. Was a great experience and will take my car back. More

by Skylair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Sep 08, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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