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Murgado Ford of Chicago
Chicago, IL
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
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Showing 1,354 reviews
July 21, 2021
Always Great service. Treat the customers better than family, They always remember you by name and make sure your needs are met without issue. The Lincoln service is by far one of the best that I have de family, They always remember you by name and make sure your needs are met without issue. The Lincoln service is by far one of the best that I have dealt with over the years More
by Bonamigo
Employees Worked With
Grant
July 20, 2021
I was able to get a same day appointment and got out of the dealership on time. This place has excellent customer service and I've been going here for over five years. the dealership on time. This place has excellent customer service and I've been going here for over five years. More
by Daniel Sheill
Employees Worked With
Alonzo Bass
July 14, 2021
April was great. But, I went in because I had failed an emission test. You do deserve a five star rating April. However, I did try to pass the emission test yesterday and failed. I now have a form to compl emission test. You do deserve a five star rating April. However, I did try to pass the emission test yesterday and failed. I now have a form to complete for "Required Repair Data" certifying the repairs performed were appropriate for the Diagnostic Trouble Codes present at the time of failure which include Heated 02 Sensor Not Ready, and Oxygen Sensor Not Ready; as well as Secondary Air System, A/C Refrigerant, and Heated Catalyst all Not Supported. So at this point, I need another service appointment. Dan Lambert More
by Daniel Lambert
Employees Worked With
April and Alonso
July 14, 2021
Alonzo Bass was great to work with! He has a great personality, sense of humor, but most importantly, he is a true professional who values his customers. personality, sense of humor, but most importantly, he is a true professional who values his customers. More
by Phil "Sir" S.
Employees Worked With
Alonzo Bass
July 07, 2021
Appreciated the complimentary car wash. Car was ready within the estimated time frame. Dealership is walking distance from home. Received call when car was ready. within the estimated time frame. Dealership is walking distance from home. Received call when car was ready. More
by philipsdavid
Employees Worked With
Johnny
June 26, 2021
Great experience, Boris in particular was very good. Constant communication throughout my service experience was very helpful. Work was done when I was told it would be. Constant communication throughout my service experience was very helpful. Work was done when I was told it would be. More
by MichaelB
Employees Worked With
Boris
