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Murgado Ford of Chicago

Chicago, IL

4.3
1,232 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,232 reviews

August 15, 2020

The last few times I have had Boris as the person helping me. He is always polite and explains everything that was done with the car. I wanted to wait for the work to be done and he suggested that I don’t be More

by Gancubs
Recommend Dealer
Yes
Employees Worked With
Boris
Aug 17, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Boris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 14, 2020

Great service as always Pleasant, courteous assistance, accurate estimates, and rapid service as always at Fox. Especially appreciated the quick help from Heather, and still More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
Aug 17, 2020 -

Murgado Ford of Chicago responded

Hi Francis, and thanks for the great feedback! We're very happy that Heather was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 12, 2020

Fox Ford was great. Text message updates helped me stay on top of where my car was in service process. I was even able to approve additional service on my phone. More

by jack.miya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 13, 2020 -

Murgado Ford of Chicago responded

Jack, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 12, 2020

Heather handled my routine maintenance service visit. Everything went well and everyone at the dealer was following the Covid guidance and wearing masks. Vehicle was returned properly sanitized as far as More

by Mark R.
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 13, 2020 -

Murgado Ford of Chicago responded

Mark, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Heather does for Fox Ford Lincoln and our customers. Hope to see you again soon! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 09, 2020

Robin was phenomenal! Excellent service & professional in every way. She has a wealth of information & knowledge of the Lincoln vehicle. It was a total pleasure working with her as she was attentive to ever More

by Maggylan
Recommend Dealer
Yes
Employees Worked With
“Rockin Robin” Purnell
Aug 10, 2020 -

Murgado Ford of Chicago responded

Thank you for your great review! We're glad to have Robin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 06, 2020

Fox Ford The staff at the dealership was very helpful in diagnosing a blue tooth problem we had. Thanks you to all. It is annoying that we have to write a mi More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln rep
Aug 07, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Greg! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 30, 2020

Helpful and took care of my care without an appointment I needed to have my car serviced in an emergency situation. They had it working again quickly and kept me informed of the progress of the repairs More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
Jul 30, 2020 -

Murgado Ford of Chicago responded

Sheila, thank you for your kind words about our service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 30, 2020

Great customer service oriented dealership. Johnny in service and Wade in sales are top notch professionals. They have always exceeded my expectations on every occasion! More

by Guitarguy
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 31, 2020 -

Murgado Ford of Chicago responded

We loved reading this review! Happy customers are our aim, and it appears Johnny and Wade really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 29, 2020

They make it an Easy process, they have good service. I always go to Fox for service needs. I would recommend to others. Thank you. More

by Kick
Recommend Dealer
Yes
Employees Worked With
Boris
Jul 30, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 24, 2020

Our sale person was awesome she time with us and explain everything about the car as well we talk about maybe buying another car with her More

by Cliffordyates
Recommend Dealer
Yes
Employees Worked With
Maya Samual
Jul 24, 2020 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us, Clifford! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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