Murgado Ford of Chicago

Pleasurable experience. I was able to buy a new Mustang BULLITT quickly & efficiently. The entire staff was knowledgeable and engaging without being pushy. While waiting for the vehicle to get ready I enj BULLITT quickly & efficiently. The entire staff was knowledgeable and engaging without being pushy. While waiting for the vehicle to get ready I enjoyed the variety of conversation. More

The communication was excellent. My car was finished on The communication was excellent. My car was finished on time for service and oil change. The price was fair for the services that were rendered. The communication was excellent. My car was finished on time for service and oil change. The price was fair for the services that were rendered. More

Service Dept was great. Took me a long time to get service because alex delamora was a snaky salesman. I’m sure that is the reason he is no longer employed there service because alex delamora was a snaky salesman. I’m sure that is the reason he is no longer employed there More

New Car Purchase My experisnce in purchasing a new Ford Fusion was excellent. From the explanation of the choice of features to the test drive to the negotiations, ev My experisnce in purchasing a new Ford Fusion was excellent. From the explanation of the choice of features to the test drive to the negotiations, everything was handled in a cordial and professional manner. I am very satisfied with both the process of purchasing the car and with the new car itself. More

Perfect and best experience in my third new car purchase/lease in 9 years with this dealership. Seamless teamwork and transparent discussions to reach win/win deal. purchase/lease in 9 years with this dealership. Seamless teamwork and transparent discussions to reach win/win deal. More

Very clean and well managed dealership. I was in for an oil change and it was on a first come, first served. She had told me it would be about 1 1/2 hour wait. So I waited and my car was ready just shy of oil change and it was on a first come, first served. She had told me it would be about 1 1/2 hour wait. So I waited and my car was ready just shy of an hour! Nice surprise! More

Chelsey is the most knowledgeable and helpful salesperson we have encountered. She asks the right questions and has the answers to our transportation needs! Bravo we have encountered. She asks the right questions and has the answers to our transportation needs! Bravo More

service great service/work done on my Lincoln. staff was friendly and did the work in a timely manner. will be going back for future service if needed, great service/work done on my Lincoln. staff was friendly and did the work in a timely manner. will be going back for future service if needed, More

Excellent service. Staff were very much on the COVID-19 ball and acted accordingly. Text messages used to communicate the status of the device and when to collect the car. ball and acted accordingly. Text messages used to communicate the status of the device and when to collect the car. More

Superior service I could not be more pleased with my experience with the Fox Ford Service Department. I brought the car in at my appointed time and was talking to a s I could not be more pleased with my experience with the Fox Ford Service Department. I brought the car in at my appointed time and was talking to a service agent within 5 minutes. He told me the service would take about an hour and it was done just like he promised. The waiting area was bright and comfortable. All in all it was a very pleasant experience. More