Back

Murgado Ford of Chicago

Chicago, IL

4.4
1,172 Reviews
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

Showing 1,172 reviews

January 25, 2020

Service Appt Brought car in for scheduled maintenance appointment. They listened to my concerns and were very nice and the service was quick. Cesar was very court More

by knxville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 30, 2020 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Cesar does for Fox Ford Lincoln and our customers. Hope to see you again soon! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 21, 2020

The Works From the time I pulled in, Cesar was in control and made me feel confident that the service would be complete and timely. You have an excellent empl More

by Fusion 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 22, 2020 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Cesar was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 17, 2020

I was treated very nicely and promptly when I arrived. Really loved the atmosphere at Fox Service Department. Everyone was courteous and helpful. I know the dealership is relatively new, but it was very More

by rlgeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and many others who assisted me
Jan 17, 2020 -

Murgado Ford of Chicago responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 16, 2020

Tom deserves 10 stars. A day after my visit, I was thinking about that this morning. It was an A+++ experience, largely because of the interaction with Tom. As the point of contact with Fox, he couldn More

by RonnieO
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 17, 2020 -

Murgado Ford of Chicago responded

Thank you so much for your review, Ronnie! We really appreciate your business and are so happy that Tom could provide great service to you and your vehicle. We look forward to seeing you again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 16, 2020

Professional, Mathew knew his stuff, great experience Other than the vehicle getting lost after production and taking 4 months instead of 2-3 weeks, the experience otherwise was great. Mathew was great t More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Bogdan
Jan 17, 2020 -

Murgado Ford of Chicago responded

Jen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 13, 2020

good service muy buen servicio le hicieron a mi ford escape 2014 muchas gracias Cesar muy amabble lo recomiendo y ahi estare para mi proximo servicio gracias More

by yopito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 14, 2020 -

Murgado Ford of Chicago responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 11, 2020

Great service and follow up as usual! We have a 2007 Ford Edge and Fox keeps it running well. The price is reasonable and the staff is service oriented. More

by wilsonschutter
Recommend Dealer
Yes
Employees Worked With
Anibel, Alberto
Jan 14, 2020 -

Murgado Ford of Chicago responded

Wilson, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 10, 2020

Easy purchase process. No pressure tactics. Accommodating and pleasant sales team. They took time to answer questions and provide explanations to all my questions. The facility is very nice as well! More

by gary.squire
Recommend Dealer
Yes
Employees Worked With
Worked with Ruben, Avery and Joe. Simply a great team!
Jan 14, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us, Gary! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 09, 2020

Thank you for a pleasant service experience. Service was completed in a timely manner. Cesar was very informative and respectful. Definitely will come back again thank you. More

by Noreen
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 14, 2020 -

Murgado Ford of Chicago responded

Hi Noreen, and thanks for the great feedback! We're very happy that Cesar was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 08, 2020

Very detailed and helpful. Alberto took his time and explained the importance of the work needed done on the vehicle. He also answered every question I had More

by Lee.musgraves
Recommend Dealer
Yes
Employees Worked With
Alberto
Jan 08, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Lee! I'm very happy to hear that Alberto was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

...
80
...