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Murgado Ford of Chicago
Chicago, IL
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 PM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM
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Showing 1,354 reviews
March 21, 2021
Always fast, accurate and affordable service, quality parts and courteous staff make dealing with Fox worth the time, and dependable warranties add to the quality. parts and courteous staff make dealing with Fox worth the time, and dependable warranties add to the quality. More
by Francis
Employees Worked With
Alonzo Bass
March 19, 2021
Thanks to Jessica, I was in and out with no hassles. Everything that needed fixing/replacement got done in a timely manner which made the rest of my day very easy. Everything that needed fixing/replacement got done in a timely manner which made the rest of my day very easy. More
by Will
Employees Worked With
Jessica
March 17, 2021
The entire staff, especially Alonzo was very nice. The service was quickly. I miss the cookies in the waiting but I understand why they aren’t there. service was quickly. I miss the cookies in the waiting but I understand why they aren’t there. More
by Jane Dough
Employees Worked With
Alonzo
March 16, 2021
I called John to arrange for Fox Ford to replace my tires on my 2015 Mustang and he made an appointment for me that same day. Alonzo answered all my questions about tire rotation and was very friendly and p on my 2015 Mustang and he made an appointment for me that same day. Alonzo answered all my questions about tire rotation and was very friendly and professional. More
by tommyr
Employees Worked With
Alonzo, John
March 15, 2021
Easy to arrange and book service; beautiful facility; clean and comfortable waiting amenities; good connectivity to customer before, during and after visit; customer loyalty is encouraged. clean and comfortable waiting amenities; good connectivity to customer before, during and after visit; customer loyalty is encouraged. More
by Coby the Ford Focus
Employees Worked With
Alonzo
March 13, 2021
Nick was there.Seem like new employee was in training.Both were very respectful.As always.Would recommend Fox to family ans friends.Give them 2 gentlemen 5 stars.Thank You Tim Edwards training.Both were very respectful.As always.Would recommend Fox to family ans friends.Give them 2 gentlemen 5 stars.Thank You Tim Edwards More
by thebigt45
Employees Worked With
Nick/ Training Person
March 09, 2021
The dealership was super nice and clean, service was quick, and Jessica went above and beyond in helping me with my service appointment. All of my expectations were far exceeded! quick, and Jessica went above and beyond in helping me with my service appointment. All of my expectations were far exceeded! More
by lebeagle
Employees Worked With
Jessica
March 08, 2021
Quick service and job well done. I told Johnny I needed to be in and out and he did just that for me. The text communication was also very easy. to be in and out and he did just that for me. The text communication was also very easy. More
by monicamc88
Employees Worked With
Johnny Kocovsky
March 06, 2021
Had an appointment for an oil change, was 15 min early, got me in right away very friendly and efficient. Did the tire rotation and multiple point inspection gave it a quick wash and I was on my way in les got me in right away very friendly and efficient. Did the tire rotation and multiple point inspection gave it a quick wash and I was on my way in less than an hour. More
by smccoleman
Employees Worked With
Alonzo
