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Murgado Ford of Chicago

Chicago, IL

4.4
1,172 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,172 reviews

January 06, 2020

Oil Change Alonzo and his team did an amazing job getting me in and out very fast on an extremely busy day, great job by the Fox Ford team. More

by richardandheidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Jan 06, 2020 -

Murgado Ford of Chicago responded

Thank you so much for the nice review, Richard and Heidi! We really appreciate this feedback and I'll be certain to share your compliments with Alonzo and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 06, 2020

Quick Serrvice Arrived 8:20 work was done with a car wash and oil change by 9:05. I was impressed with the time that was saved. More

by Terrence Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Jan 06, 2020 -

Murgado Ford of Chicago responded

Terrence, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 03, 2020

good communication and service Though the forecast wait for an oil change was longer than I expected - it was a busy day - the service tech accurately estimated the time. I apprecia More

by JerryChi
Recommend Dealer
Yes
Employees Worked With
forgot
Jan 06, 2020 -

Murgado Ford of Chicago responded

Jerry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 02, 2020

This is a good place to buy a car or have one serviced, the team is very professional and the place is fabulous. They go good work. More

by Dtmazda
Recommend Dealer
Yes
Employees Worked With
Bryant
Jan 03, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 31, 2019

I had an appointment but was taken much later than I expected. Waiting room is not really conducive to wait for long periods of time. Would be nice if they had a vending machine in it. The employees More

by SANDEE0611
Recommend Dealer
Yes
Employees Worked With
Ceasar
Jan 03, 2020 -

Murgado Ford of Chicago responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 31, 2019

Needed a Quick Oil Change but found another critical issue. While my intent was a quick oil change, I also had issues with my tire light staying on. The repair review found a nail in the sidewall that couldn't More

by Ed's vehicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 03, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 31, 2019

Helpful. Answered questions and weren’t trying to push services on me that I didn’t need. Advised me on work that might be coming up. More

by mmoriarty3
Recommend Dealer
Yes
Employees Worked With
Tom.
Jan 03, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 29, 2019

I had a very good experience. I did not feel pressured. My questions were answered with a very good knowledge of the cars features and Functions. My salesperson Pete Banks was very helpful and accommodat More

by lgrandbe
Recommend Dealer
Yes
Employees Worked With
Pete Bank and Rambo
Dec 30, 2019 -

Murgado Ford of Chicago responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Pete was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 29, 2019

Great Service and was done on time as promised. Got my coupon discount and enjoyed a cookie and latte while I waited. Great experience. Thank you Alberto! More

by Thespababy
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 30, 2019 -

Murgado Ford of Chicago responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 28, 2019

Everything was great! Service, Price,etc. John Kocovsky was very helpful.The problem was explained to me & the repairs were made accordingly. Too bad the car rental store is no longer there. More

by kmad7032
Recommend Dealer
Yes
Employees Worked With
John Kocovsky
Dec 30, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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