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Murgado Ford of Chicago

Chicago, IL

4.4
1,170 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,170 reviews

December 07, 2019

Best people, best service Every time I’ve come in for service I’ve gotten the royal treatment. I am always greeted with a friendly smile, am escorted to the waiting area offere More

by RuthW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 10, 2019 -

Murgado Ford of Chicago responded

Ruth, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 06, 2019

Alanzo was great service was good but took longer than expected Alanzo was good to work with I'll return but would like the time to be quicker More

by NEXTFLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alanzo
Dec 10, 2019 -

Murgado Ford of Chicago responded

We are pleased to hear that you had an excellent experience with Alonzo and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 11, 2019

excellent service The ford manager and service people are the best, they infomed about every step. they worked in my SUV as soon as I got there, thanks. More

by Ant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon and Anibal
Nov 11, 2019 -

Murgado Ford of Chicago responded

Ant, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 09, 2019

Was greeted nicely and my concerns were addressed. Car wis as ready to go when I was. very professIonal. Liked the car wash could have used a vacuum More

by lcherry
Recommend Dealer
Yes
Employees Worked With
Jeieue
Nov 11, 2019 -

Murgado Ford of Chicago responded

Laura, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 08, 2019

Excellent, as always I am happy to say that I am again giving an "Excellent" review for my recent visit. I received an e-mail offering a special of $24.95 for oil and fil More

by Spitfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names, but bravo to all.
Nov 11, 2019 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 07, 2019

Best Service I always have received great service when I go there. The price for what I had done was very reasonable and I know the work was done right. More

by Hawksgirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 11, 2019 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 07, 2019

I Bought a Lincoln... AND Applied for a Job! THAT'S how impressed I was with the people I dealt with at Fox. The tag-team of Chappy & Matt were fun to deal with and made the experience pleasant a More

by That Guy, Again?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy Polk and Matthew Bogdan... and Mr. Rambo.
Nov 11, 2019 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 06, 2019

No need to flee to the burbs! Great service right here. So many of my colleagues insist that it’s tough to be treated fairly and get a good deal within Chicago’s limits. While that may be true with other de More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Nov 06, 2019 -

Murgado Ford of Chicago responded

Hello Mike, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 05, 2019

An Amazing service! Mark was thorough, professional and incredibly knowledgeable! He’s a great asset to the company! Thanks again Mark! I will be returning 🙂 More

by Williams
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 05, 2019 -

Murgado Ford of Chicago responded

Hi Williams, and thanks for the great feedback! We're very happy that Mark was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 31, 2019

Bought New Car Here They were fine; was able to nail all of the details via email with the sales guy Avery; David, the guy he handed me off to for paperwork, was very fri More

by smr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery, David
Oct 31, 2019 -

Murgado Ford of Chicago responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Please let us know if there is anything else that we can assist you with. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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