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Murgado Ford of Chicago

Chicago, IL

4.3
1,225 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,225 reviews

January 30, 2020

Determine cause for battery failure The battery failure was something of a mystery for some time. The failure (which a charge would instantly fix) was unpredictable (often months would More

by tkfrwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Kotesky, David Albano
Feb 05, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 30, 2020

Awesome awesome services ..!.!Very very good Awesome awesome services ..!.! Very very good communication with the crew ..!👍🏻 Anibal is a friendly guy who was keep on touch with me by mail and More

by Omero
Recommend Dealer
Yes
Employees Worked With
Anibal
Feb 05, 2020 -

Murgado Ford of Chicago responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Anibal and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 28, 2020

His is the best. This man is the best in all three counties Cook DuPage Will. I will always come to Fox Ford Lincoln to get my car service. More

by pbanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonz Bass
Jan 30, 2020 -

Murgado Ford of Chicago responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 25, 2020

Service Appt Brought car in for scheduled maintenance appointment. They listened to my concerns and were very nice and the service was quick. Cesar was very court More

by knxville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 30, 2020 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Cesar does for Fox Ford Lincoln and our customers. Hope to see you again soon! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 21, 2020

The Works From the time I pulled in, Cesar was in control and made me feel confident that the service would be complete and timely. You have an excellent empl More

by Fusion 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 22, 2020 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Cesar was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 17, 2020

I was treated very nicely and promptly when I arrived. Really loved the atmosphere at Fox Service Department. Everyone was courteous and helpful. I know the dealership is relatively new, but it was very More

by rlgeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and many others who assisted me
Jan 17, 2020 -

Murgado Ford of Chicago responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 16, 2020

Professional, Mathew knew his stuff, great experience Other than the vehicle getting lost after production and taking 4 months instead of 2-3 weeks, the experience otherwise was great. Mathew was great t More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Bogdan
Jan 17, 2020 -

Murgado Ford of Chicago responded

Jen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 16, 2020

Tom deserves 10 stars. A day after my visit, I was thinking about that this morning. It was an A+++ experience, largely because of the interaction with Tom. As the point of contact with Fox, he couldn More

by RonnieO
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 17, 2020 -

Murgado Ford of Chicago responded

Thank you so much for your review, Ronnie! We really appreciate your business and are so happy that Tom could provide great service to you and your vehicle. We look forward to seeing you again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 13, 2020

good service muy buen servicio le hicieron a mi ford escape 2014 muchas gracias Cesar muy amabble lo recomiendo y ahi estare para mi proximo servicio gracias More

by yopito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 14, 2020 -

Murgado Ford of Chicago responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 11, 2020

Great service and follow up as usual! We have a 2007 Ford Edge and Fox keeps it running well. The price is reasonable and the staff is service oriented. More

by wilsonschutter
Recommend Dealer
Yes
Employees Worked With
Anibel, Alberto
Jan 14, 2020 -

Murgado Ford of Chicago responded

Wilson, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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