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Murgado Ford of Chicago

Chicago, IL

4.2
1,315 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,315 reviews

July 30, 2020

Great customer service oriented dealership. Johnny in service and Wade in sales are top notch professionals. They have always exceeded my expectations on every occasion! More

by Guitarguy
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 31, 2020 -

Murgado Ford of Chicago responded

We loved reading this review! Happy customers are our aim, and it appears Johnny and Wade really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 29, 2020

They make it an Easy process, they have good service. I always go to Fox for service needs. I would recommend to others. Thank you. More

by Kick
Recommend Dealer
Yes
Employees Worked With
Boris
Jul 30, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 24, 2020

Our sale person was awesome she time with us and explain everything about the car as well we talk about maybe buying another car with her More

by Cliffordyates
Recommend Dealer
Yes
Employees Worked With
Maya Samual
Jul 24, 2020 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us, Clifford! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 23, 2020

Pleasurable experience. I was able to buy a new Mustang BULLITT quickly & efficiently. The entire staff was knowledgeable and engaging without being pushy. While waiting for the vehicle to get ready I enj More

by skeyes
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
Jul 24, 2020 -

Murgado Ford of Chicago responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 21, 2020

The communication was excellent. My car was finished on The communication was excellent. My car was finished on time for service and oil change. The price was fair for the services that were rendered. More

by BrighidM
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 22, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience, Brighid! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 21, 2020

Service Dept was great. Took me a long time to get service because alex delamora was a snaky salesman. I’m sure that is the reason he is no longer employed there More

by calcitytop
Recommend Dealer
Yes
Employees Worked With
Alex delamora
Jul 22, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 18, 2020

New Car Purchase My experisnce in purchasing a new Ford Fusion was excellent. From the explanation of the choice of features to the test drive to the negotiations, ev More

by John246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey LaPorta
Jul 20, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us, John! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 17, 2020

Perfect and best experience in my third new car purchase/lease in 9 years with this dealership. Seamless teamwork and transparent discussions to reach win/win deal. More

by elizhayduk
Recommend Dealer
Yes
Employees Worked With
Charles Polk, Robin Parnell, Jim Rambo
Jul 17, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 17, 2020

Very clean and well managed dealership. I was in for an oil change and it was on a first come, first served. She had told me it would be about 1 1/2 hour wait. So I waited and my car was ready just shy of More

by PaulaC27
Recommend Dealer
Yes
Employees Worked With
Jessica Hernand
Jul 20, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience, Paula! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 15, 2020

Chelsey is the most knowledgeable and helpful salesperson we have encountered. She asks the right questions and has the answers to our transportation needs! Bravo More

by Buch
Recommend Dealer
Yes
Employees Worked With
Chelsey Laporte
Jul 16, 2020 -

Murgado Ford of Chicago responded

Buch, we loved reading this review! Happy customers are our aim, and it appears Chelsey really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Kind regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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