Murgado Ford of Chicago

Easy purchase process. No pressure tactics. Accommodating and pleasant sales team. They took time to answer questions and provide explanations to all my questions. The facility is very nice as well! and pleasant sales team. They took time to answer questions and provide explanations to all my questions. The facility is very nice as well! More

Thank you for a pleasant service experience. Service was completed in a timely manner. Cesar was very informative and respectful. Definitely will come back again thank you. completed in a timely manner. Cesar was very informative and respectful. Definitely will come back again thank you. More

Very detailed and helpful. Alberto took his time and explained the importance of the work needed done on the vehicle. He also answered every question I had explained the importance of the work needed done on the vehicle. He also answered every question I had More

Oil Change Alonzo and his team did an amazing job getting me in and out very fast on an extremely busy day, great job by the Fox Ford team. Alonzo and his team did an amazing job getting me in and out very fast on an extremely busy day, great job by the Fox Ford team. More

Quick Serrvice Arrived 8:20 work was done with a car wash and oil change by 9:05. I was impressed with the time that was saved. Arrived 8:20 work was done with a car wash and oil change by 9:05. I was impressed with the time that was saved. More

good communication and service Though the forecast wait for an oil change was longer than I expected - it was a busy day - the service tech accurately estimated the time. I apprecia Though the forecast wait for an oil change was longer than I expected - it was a busy day - the service tech accurately estimated the time. I appreciate the free ride to home or another destination if you don't want to wait for your service to be done. More

This is a good place to buy a car or have one serviced, the team is very professional and the place is fabulous. They go good work. the team is very professional and the place is fabulous. They go good work. More

I had an appointment but was taken much later than I expected. Waiting room is not really conducive to wait for long periods of time. Would be nice if they had a vending machine in it. The employees expected. Waiting room is not really conducive to wait for long periods of time. Would be nice if they had a vending machine in it. The employees were helpful More

Needed a Quick Oil Change but found another critical issue. While my intent was a quick oil change, I also had issues with my tire light staying on. The repair review found a nail in the sidewall that couldn't While my intent was a quick oil change, I also had issues with my tire light staying on. The repair review found a nail in the sidewall that couldn't be repaired. I was grateful to the team for finding this as I'm currently traveling crosstown to help out a homebound relative. Getting stranded during rush hour and in an out of the way neighborhood would not be ideal. More

Helpful. Answered questions and weren’t trying to push services on me that I didn’t need. Advised me on work that might be coming up. services on me that I didn’t need. Advised me on work that might be coming up. More