
Murgado Ford of Chicago
Chicago, IL
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An Amazing service! Mark was thorough, professional and incredibly knowledgeable! He’s a great asset to the company! Thanks again Mark! I will be returning 🙂 incredibly knowledgeable! He’s a great asset to the company! Thanks again Mark! I will be returning 🙂 More
Bought New Car Here They were fine; was able to nail all of the details via email with the sales guy Avery; David, the guy he handed me off to for paperwork, was very fri They were fine; was able to nail all of the details via email with the sales guy Avery; David, the guy he handed me off to for paperwork, was very friendly and nice. Even hunted me down when I got turned around heading to a gas station with him for a free fill-up on a new 2019 Ford Escape; he made sure I got a full tank of gas before I drove off. Finance guy was decent, too, didn't hard sell me on any extras, unlike a Ford dealer I've dealt with in the past who I won't name but whose name rhymes with "Sal Diamonte". I'd recommend them to anyone looking for a new Ford, for sure. More
Great service and service cost was less than anticipated. Fox Ford is convenient to get to, clean waiting area, friendly staff and are very thorough. I will be sure to return in the future.as a very satisfi Fox Ford is convenient to get to, clean waiting area, friendly staff and are very thorough. I will be sure to return in the future.as a very satisfied customer. More
Angel was very helpful with the entire process. Knowledgeable and honest. Made everything easier. I couldn’t have asked for a better experience, and he really helped me out with my situation. I’ll Knowledgeable and honest. Made everything easier. I couldn’t have asked for a better experience, and he really helped me out with my situation. I’ll definitely recommend him to anyone I know that’s in the market for a new car. More
The new car purchasing process was smoothe and efficient Ruben Garnica and Avery made the process for my new car purchase go smoothly and efficiently. Ruben was especially helpful downloading and setting up Ruben Garnica and Avery made the process for my new car purchase go smoothly and efficiently. Ruben was especially helpful downloading and setting up the Ford app and syncing up the hands-free phone capacity for my vehicle. More
Noel is great Give Noel a raise. I bought four new tires, they installed them in about four to five hours. The tires were not cheap but the service was good. Give Noel a raise. I bought four new tires, they installed them in about four to five hours. The tires were not cheap but the service was good. More
Professional I scheduled a 40,000 service procedure. When I arrived, my Service Advisor, Alonzo Bass, who knows my car, explained that's not what I needed & info I scheduled a 40,000 service procedure. When I arrived, my Service Advisor, Alonzo Bass, who knows my car, explained that's not what I needed & informed me of the service I needed which also saved me time & money. I appreciate that. More
Quick oil chang, fluid check, tire check and car wash I had a 9:45 appointment and they started working on my car at 10:00, better than the doctors office. They changed my oil and filter, checked fluid le I had a 9:45 appointment and they started working on my car at 10:00, better than the doctors office. They changed my oil and filter, checked fluid levels and tire pressure, and washed the exterior all at a very fair price. I was satisfied with this service visit. More
Great customer service Attention to detail, efficient service. Online appointment is great. Communication via text made a difference. I believe they are a far superior deal Attention to detail, efficient service. Online appointment is great. Communication via text made a difference. I believe they are a far superior dealership than others in the area. More
Quick and professional Service is excellent. Comfortable waiting room with coffee available was most welcome. Work performed was top notch and the car was left sparkling cle Service is excellent. Comfortable waiting room with coffee available was most welcome. Work performed was top notch and the car was left sparkling clean. Fox is the best! More