Murgado Ford of Chicago

Adamo's Review My Explorer had to have service and I needed to speak to dealer regarding leasing a new Explorer. The service was completed and a very timely and fri My Explorer had to have service and I needed to speak to dealer regarding leasing a new Explorer. The service was completed and a very timely and friendly manner. My dealer Chelsey was extremely helpful and patient explaining all the options in the 2020 Explorer. I'm looking forward to having my new car soon. More

Excellent Service Center It used to be that the *last* place you wanted to take your car for service was the dealership for a variety of reasons. That situation has completel It used to be that the *last* place you wanted to take your car for service was the dealership for a variety of reasons. That situation has completely changed and now it's the *only* place I want to take my 2009 Ford Escape: - I'm able to get an appointment that's convenient without much of a wait and I can book online if it's after hours. - Johnny, who has been the service manager on more than one of my visits, is fantastic. He is communicative, friendly, efficient, and "just the facts" about the service required. When I have questions, he has answers...and I understand them! - I often wait for my car at the dealership, where I am completely comfortable with wireless, plenty of seating, unlimited coffee and cookies. (If I thought I could get away with it, I might work there on days that I don't even need service....) - I feel confident in the assessment, estimate, and work that is done at Fox Ford and believe that they are honest and transparent about what is required. More

Battery change. The battery was defective and they replaced it at no charge, since it was still under warranty. The whole process took only an hour or so. I watched The battery was defective and they replaced it at no charge, since it was still under warranty. The whole process took only an hour or so. I watched big screen TV and enjoyed free coffee and cookies while I waited. More

the whole staff is terrific the staff goes above and beyond to make you feel special and their service is top notch. I'm pleased with all their service so far the staff goes above and beyond to make you feel special and their service is top notch. I'm pleased with all their service so far More

Great service Friendly staff. Great facility. Would definitely recommend Fox! They cleaned the car fantastically before handing the keys over to me. Gave us snacks Friendly staff. Great facility. Would definitely recommend Fox! They cleaned the car fantastically before handing the keys over to me. Gave us snacks while we waited. Clean and friendly place to buy a car. More

Experience purchasing a new vehicle at Fox Everyone I dealt with was friendly and professional. John in finance did yeoman's work in identifying a wide array of options for me, and while doing Everyone I dealt with was friendly and professional. John in finance did yeoman's work in identifying a wide array of options for me, and while doing so, maintained the consummate level of professionalism and courtesy. I would highly recommend this dealership. More

Routine oil change and tire rotation Thank you for the great service and friendly and helpful staff. It is always a pleasure to work with Fox Lincoln I LOVE LOVE LOVE my MKCobb!!! Thank you for the great service and friendly and helpful staff. It is always a pleasure to work with Fox Lincoln I LOVE LOVE LOVE my MKCobb!!! More

Easy process Everything was great! I was in and out quickly, customer service was great. I will be back again for all my service needs in the future. Everything was great! I was in and out quickly, customer service was great. I will be back again for all my service needs in the future. More

Very Good Easy to work with and took care of any issues that occurred while I was purchasing the Ford Fusion. I enjoy the experience and if I purchase anothe Easy to work with and took care of any issues that occurred while I was purchasing the Ford Fusion. I enjoy the experience and if I purchase another Ford I will give Fox Ford a opportunity to sell me another car. More

Replacement Tires/Alignment The appointment kept. The service was performed, There was a rational wait time - work was accomplished as required and the new tires appear to be ho The appointment kept. The service was performed, There was a rational wait time - work was accomplished as required and the new tires appear to be holding air. More