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Murgado Ford of Chicago

Chicago, IL

4.4
1,183 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,183 reviews

April 07, 2025

Amy she's awesome very helpful and always giving us the best options for our car. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Apr 10, 2025 -

Murgado Ford of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us.

April 07, 2025

Great service. Easy appointment. No complaints here and I would recommend without hesitation anytime to anyone! More

by beth8376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 07, 2025

They do great works on time. They are helpful helpful.their customer service & price are wonderful. More

by zalalemromi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia, April Lawshea, Kaleb Ortiz, Michael Hedrick
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 07, 2025

Grant is great Mmmmmmm goood Mmmmmmm goood Mmmmmmm goood Mmmmmmm goood Mmmmmmm goood Mmmmmmm goood More

by Cs20201
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Mckay
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 04, 2025

Excellent customer service. Joshua was very attentive and kept me informed of the service. I appreciated that More

by Scarlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Murgado Ford of Chicago responded

Your feedback means a lot to us! We're grateful for the five-star review and look forward to helping you with anything you need in the future!

April 04, 2025

I liked that they sent me reminders that it was time for my car maintenance, and the waiting area is very pleasant and clean. More

by Mariana Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia
Apr 07, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 02, 2025

Nice location in the city and I know the mechanics know what they're doing More

by RJomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad to hear you had a positive experience with our location and feel confident in the expertise of our mechanics. We appreciate your trust and look forward to assisting you again!

April 02, 2025

Overall good sales experience. Had the typical price negotiations so that was normal. Vehicle selection was great, seemed to have plenty of what we were looking for in every color. More

by police1650
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chitava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levern
Apr 02, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We’re glad to hear you had a good overall sales experience and found a great selection of vehicles. We apologize for any confusion regarding vehicle features and will make sure our team improves on providing more detailed information moving forward. We appreciate your feedback and hope to serve you again soon!

April 02, 2025

Excellent customer service. Randy and mechanic explained everything that was going on with my car and I appreciated that. Usually someone tells you what is wrong and the cost an More

by deltadoll3
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
Apr 03, 2025 -

Murgado Ford of Chicago responded

Thank you for your wonderful feedback! We're glad to hear that Randy and our technician took the time to thoroughly explain everything and provide a transparent, five-star experience. We appreciate your trust and look forward to assisting you again!

March 28, 2025

They stole my hat from Colombia (which cannot be replaced) and my papa’s purple sweater that was my papa’s (unless it was the tow driver that they sent for the car) from my car and my car came back More

by jkvff444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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