Back

Murgado Ford of Chicago

Chicago, IL

4.2
1,315 Reviews
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

Showing 1,315 reviews

May 10, 2020

Both men were able to answer all of my questions. Abel was very knowledgeable regarding the workings of the Escape. Although Sam was very busy, he made sure my case moved forward. I didn't spend a lot of More

by Davisronid
Recommend Dealer
Yes
Employees Worked With
Abel Escabar, Sam Ammod
May 11, 2020 -

Murgado Ford of Chicago responded

We loved reading this review! Happy customers are our aim, and it appears Abel and Sam really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 08, 2020

Nick was great. His customer service skills were appreciated.The service was good, also. Didn’t have to wait too long for the service of my car to be completed. More

by Monica
Recommend Dealer
Yes
Employees Worked With
Nick
May 08, 2020 -

Murgado Ford of Chicago responded

Hi Monica, and thanks for the great feedback! We're very happy that Nick was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 08, 2020

Nice staff...enjoyed buy a new car. Ruben was very helpful and extremely knowledgeable. The process was very easy and not to long. Rambo explained all the financial information to us More

by BK & TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben,Rambo
May 11, 2020 -

Murgado Ford of Chicago responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 08, 2020

service Boris was upfront with the repairs needed versus those that could be put off, and was also very accurate with the amount of time the repairs would tak More

by rayoc35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
May 11, 2020 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Boris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 07, 2020

Great Valet Pickup service I had my vehicle picked up and dropped off for an oil change using the Lincoln Valet service. It was seamless and everyone was very professional. The More

by Tmwilliams4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pfropper, Eric Babilonia
May 08, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 01, 2020

Always Top Notch! This facility covers all the bases, from Quick Lane, Regular Appointment Service, Sales, and Customer Amenities. Unreserved recommendation from me! More

by Coby the Ford Focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
May 01, 2020 -

Murgado Ford of Chicago responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 30, 2020

Outstanding Service Fast, Polite and Respectful. Boris was a total professional. This is the 2nd car I've purchased from Fox Ford and they always been great about thier s More

by Chgoken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
May 01, 2020 -

Murgado Ford of Chicago responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 30, 2020

Oil Change Nick is and has been awesome since he took over Lincoln Service. When we first bought our new Lincoln in 2017, service was hit or miss but now, it is More

by jeffkess50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Alonso
May 01, 2020 -

Murgado Ford of Chicago responded

Thank you for your great review, Jeff! We're glad to have Nick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 29, 2020

30,000 Maintenance First of all I would like to thank you for being open during the pandemic. All of the staff was following the reasonable safety measures. Jessica H More

by barryral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 29, 2020 -

Murgado Ford of Chicago responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jessica and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 27, 2020

Maya was amazing, and Sam too! This was the best car buying experience I’ve ever had! I will definitely be referring more friends and family! More

by cora_polley-fay
Recommend Dealer
Yes
Employees Worked With
Maya and Sam.
Apr 29, 2020 -

Murgado Ford of Chicago responded

We cannot thank you enough for your wonderful review of Fox Ford Lincoln and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

...
90
...