Murgado Ford of Chicago

Fantastic experience Could not be happier with our purchase. Jacob was our sales rep and he was fantastic. Easy to talk with and most important really knowledgeable. No Could not be happier with our purchase. Jacob was our sales rep and he was fantastic. Easy to talk with and most important really knowledgeable. No pressure sales. When the sale was complete Jacob was so patient teaching us all the features and buttons on our new car. Buying a car can be a pleasurable experience when you have a sales person like Jacob. More

Fast and affordable oil change Alonzo and team were pleasant, communicative, and efficient. They did a great job, much better than I would have expected from any dealership. Many th Alonzo and team were pleasant, communicative, and efficient. They did a great job, much better than I would have expected from any dealership. Many thanks! More

Service I came in last-minute for an oil change and the service was expedient. I was in and out within an hour - and had a free latte while I waited. I came in last-minute for an oil change and the service was expedient. I was in and out within an hour - and had a free latte while I waited. More

Service Excellent all round experience, fast efficient service. Great price. Very friendly and helpful staff. Wonderful waiting area. Standard of work carried Excellent all round experience, fast efficient service. Great price. Very friendly and helpful staff. Wonderful waiting area. Standard of work carried out seems to be great. More

Our salesman, Abel, was excellent! Our salesman, Abel, was excellent! He helped us on the phone prior to our visit to the dealership the following day. He was very knowledgeable and Our salesman, Abel, was excellent! He helped us on the phone prior to our visit to the dealership the following day. He was very knowledgeable and spent a lot of time with us. He made our experience great! More

Air condition problem My ford escape air condition was not working due to another garage where i had my repairing done and he did not reconnect ac wiring. Ford lincoln dea My ford escape air condition was not working due to another garage where i had my repairing done and he did not reconnect ac wiring. Ford lincoln dealer work on all day to fix my air condition. And did not charge me any fee——Great help- great service. Best dealership More

Fantastik experience! Salesman Daniel Hernandez,Sales manager Avery Lawrence and Business manager Jon Heintz were a pleasure to work with. I would recommend them and the de Salesman Daniel Hernandez,Sales manager Avery Lawrence and Business manager Jon Heintz were a pleasure to work with. I would recommend them and the dealership to anyone. Thank you for the pleasent experience. More

Fox Ford service Prompt service. Knowledgable of the product they service. Johnny is superbly competent and reliable. Friendly people all around and their waiting room Prompt service. Knowledgable of the product they service. Johnny is superbly competent and reliable. Friendly people all around and their waiting room is super great! More

service was exceptional the manager, Nick Pfropper was personable, knowledgeable and proactive to get my service completed quickly and effectively. He communicate well and li the manager, Nick Pfropper was personable, knowledgeable and proactive to get my service completed quickly and effectively. He communicate well and listened to my concerns. He made several recommendations and explained them so I could easily understand them and make a decision right then and there. This is a huge improvement over my last experience. My services were completed in a timely manner and they got me off to start my work day with no issues. Thank you More

Service tire replacement I had flat on driver side back tire. Service prompt Then Anibol gave me price on my replacement tire. Since I just purchased at the end of December I had flat on driver side back tire. Service prompt Then Anibol gave me price on my replacement tire. Since I just purchased at the end of December 2018. I purchased an Escape with warranty I didn’t understand why it wasn’t showing up under my name. I even checked FordPass(nothing). So I reach my ford papers after I got home. I did have warranty but IAS WARRANTY was outside of Ford. So I re-enter my FordPass and my ford 5 year warranty appeared. But the ISA warranty didn’t appear under my name onFordPass. Anibol was polite and courteous. He search what he could. More