
Murgado Ford of Chicago
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 1,221 reviews
2020 Aviator I have purchased many cars from a few dealerships in and around the Chicago land area. This Lincoln Aviator will be my 2nd purchase from Fox Ford Linc I have purchased many cars from a few dealerships in and around the Chicago land area. This Lincoln Aviator will be my 2nd purchase from Fox Ford Lincoln of Chicago my 1st being a 2017 Ford Expedition. I must say that out of the 30 plus years i have been purchasing New cars i have not yet ran into a more professional customer oriented sales professional as Matthew Bogdan. I am not one to even write reviews, but Matthew knocked it out of the park in my eyes. Good job Matthew. I will be a Fox customer for many years to come. This is also my switch from a Ford customer to Lincoln and i could not be happier. I will be trading my wife's Expedition for the Navigator. Thanks again Matthew for making this sometimes painful ordeal very pleasurable. More
Quick and efficient tire fix and oil change my flat tired was inspected and repaired and my oil changed in just 90m, with walk in service. anibal was very efficient and helpful and communicativ my flat tired was inspected and repaired and my oil changed in just 90m, with walk in service. anibal was very efficient and helpful and communicative. More
Friendly, Knowledgeable, Professional, and Welcoming Came in after I had a flat tire in my work vehicle. Terrible way to start my day. Anibal turned my day around. He assured me the issue would be fixed, Came in after I had a flat tire in my work vehicle. Terrible way to start my day. Anibal turned my day around. He assured me the issue would be fixed, talked through my different options, helped make me comfortable, and worked with my company to get billing squared away while I worked. I could not have asked for a better experience. Thank you! More
Excellent Convenient Scheduled Maintenance Easy, quick check-in for a service drop off. Service was completed quickly and the checkout time at pickup was quick as well. Well done! Easy, quick check-in for a service drop off. Service was completed quickly and the checkout time at pickup was quick as well. Well done! More
Great service! Needed several services for our Subaru Outback, got them all done well, quickly and affordably. Great service department and staffers, wonderful writi Needed several services for our Subaru Outback, got them all done well, quickly and affordably. Great service department and staffers, wonderful writing room area. Super dealership as always! More
Good experience today I have had some not great experiences in the service department at Fox in the past three years. But today everything went smoothly. Had a new batte I have had some not great experiences in the service department at Fox in the past three years. But today everything went smoothly. Had a new battery put in, so my clock and date were messed up; suggest you fix that before returning car to the customer. Took me 15 minutes in the parking lot to figure both out and reset it all. More
Moonroof leaked Thankfully the moonroof drains just needed to be cleaned of debris. Unfortunately, that's not covered by extended warranty. Though I didn't have an ap Thankfully the moonroof drains just needed to be cleaned of debris. Unfortunately, that's not covered by extended warranty. Though I didn't have an appointment, the work was done in less than 24 hours. More
My experience with Fox Ford was excellent. Sales rep Alex was really easy to deal with and a pleasure to work with. Highly recommended for the sales experience. was really easy to deal with and a pleasure to work with. Highly recommended for the sales experience. More
Service Brought in for a quick lane oil change, and needed a battery, and battery clip. Alberto Mercado was excellent in explaining the problem, and following Brought in for a quick lane oil change, and needed a battery, and battery clip. Alberto Mercado was excellent in explaining the problem, and following up as the situation needed. More
Cesar was extremely helpful . I had a burned out bulb in my rear tailight assembly, which was enteiyl replaced only months ago. Cesar got the bulb, found a tech and had it replac . I had a burned out bulb in my rear tailight assembly, which was enteiyl replaced only months ago. Cesar got the bulb, found a tech and had it replaced in minutes! More