Murgado Ford of Chicago

Alonzo was Excellent Your service representative Alonzo Bass was exceptional in his prompt, efficient and courteous attention to recent warranty issues with my Lincoln. Your service representative Alonzo Bass was exceptional in his prompt, efficient and courteous attention to recent warranty issues with my Lincoln. He restored my confidence in your business after I had previously been led to doubt it, and is an asset to your future success. More

Great Service Again Needed an oil change and check up on tires, fluids, etc. Got me done in record time, and as always, great service, a good wheel alignment, and wonderf Needed an oil change and check up on tires, fluids, etc. Got me done in record time, and as always, great service, a good wheel alignment, and wonderful prices, as well as courteous, helpful service from Anibal Arroyo in Quick Lane. More

Ford Edge Lease Friendly and easy to deal with--no BS. Quicker than many others to get to the finish line. Easy to understand with none of the confusing double-talk o Friendly and easy to deal with--no BS. Quicker than many others to get to the finish line. Easy to understand with none of the confusing double-talk of many other dealerships. More

Ford nostalgia An excellent dealership. But alas the discontinued models probably mean I have to leave them once I sell my stick shift Focus. No new ones, and no goo An excellent dealership. But alas the discontinued models probably mean I have to leave them once I sell my stick shift Focus. No new ones, and no good substitute. Do you really think an 80-year-old wants to drive a Mustang?? (No) More

Service visit I had a recent service visit. Scheduling the appt was easy and the staff (especially Alonzo) was friendly, courteous and helpful. Plus, I needed to I had a recent service visit. Scheduling the appt was easy and the staff (especially Alonzo) was friendly, courteous and helpful. Plus, I needed to get work done and their "work desks" and internet access came into good use. More

Quick oil change Came for the oil change. No appointment necessary. Ready in less than 2 hours. Free coffee and cookies. Big screen TV. Nice clean place. Lot of vehi Came for the oil change. No appointment necessary. Ready in less than 2 hours. Free coffee and cookies. Big screen TV. Nice clean place. Lot of vehicles to browse. More

Great Experience and Fast Service My experience at this dealership was great. As soon as we got there we were greeted and shown the vehicle we were interested in. I definitely recommen My experience at this dealership was great. As soon as we got there we were greeted and shown the vehicle we were interested in. I definitely recommend this dealership if you are searching for a vehicle. More

Suprizingly good experience with a dealership After a really horrible experience with another dealer a few years ago, I had pretty much held all kinds of animosity and fear to actually purchasing After a really horrible experience with another dealer a few years ago, I had pretty much held all kinds of animosity and fear to actually purchasing another car, but when my lease ended, I came over to Fox Ford/Lincoln to inquire about a vehicle, and was really surprised at the light touch that the sales people took with me. I never felt pressured into making decisions that I may not have been comfortable with, and both Jake and Robin made me feel at ease throughout the process -- even offering to answer questions over the weekend while the dealership was closed. I greatly appreciated this and am very happy with the vehicle I leased. More

20K miles check up I arrived a few minutes early to my appointment and was quickly and nicely greeted by Anibal who proceeded to check my vehicle. While my vehicle was b I arrived a few minutes early to my appointment and was quickly and nicely greeted by Anibal who proceeded to check my vehicle. While my vehicle was being worked Anibal kept me posted on the completion time of the tune up. I had a sort of connection under the back of my Explorer and Anibal personally looked at it and tugged it in to make sure it would not hang. Very satisfied with service reason why i come to you folks regardless or the vehicle being purchased at Golf Mill Ford. More

Fox Ford Car #2 Happy to return to this dealership for a 2nd time. Their online inventory matches their in-house inventory and it's easy going in knowing what you wan Happy to return to this dealership for a 2nd time. Their online inventory matches their in-house inventory and it's easy going in knowing what you want, and getting it. More